GSuite Isn't Reading TXT File

[Kyle Sennikoff]

Hello,

I have a client who is converting to G Suite from Microsoft Outlook.

The MX files were read fine, but the TXT verification is not working.

What do I need to do in order to get this fixed?

 

[Jcats]

You most likely entered in the TXT record wrong.

Did you use WHM or cPanel "Zone Editor" to do it?

If you go to whatsmydns.net enter in the domain, select TXT and hit Search.

Does the record show?

 

[24x7server]

Hello,

I have a client who is converting to G Suite from Microsoft Outlook.

The MX files were read fine, but the TXT verification is not working.

What do I need to do in order to get this fixed?

What exact TXT record you are referring to? Is it SPF or DKIM or DMARC? Can you share the mail header with us here? so we can take a look at it..

 

[Jcats]

He said "TXT verification" so safe to assume he's referring to Verify your domain with a TXT record - G Suite Administrator Help

 

[cPanelMichael]

Hello,

Can you verify which steps you took to add the TXT record to your DNS zone? Does this domain name use name servers associated with the cPanel server?

Thank you.