GSuite Isn't Reading TXT File

Jcats

Well-Known Member
PartnerNOC
May 25, 2011
807
158
168
New Jersey
cPanel Access Level
DataCenter Provider
You most likely entered in the TXT record wrong.

Did you use WHM or cPanel "Zone Editor" to do it?

If you go to whatsmydns.net enter in the domain, select TXT and hit Search.

Does the record show?
 
Last edited by a moderator:

24x7server

Well-Known Member
Apr 17, 2013
1,911
97
78
India
cPanel Access Level
Root Administrator
Twitter
Hello,

I have a client who is converting to G Suite from Microsoft Outlook.

The MX files were read fine, but the TXT verification is not working.

What do I need to do in order to get this fixed?
What exact TXT record you are referring to? Is it SPF or DKIM or DMARC? Can you share the mail header with us here? so we can take a look at it..
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello,

Can you verify which steps you took to add the TXT record to your DNS zone? Does this domain name use name servers associated with the cPanel server?

Thank you.