Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

HANG: chkservd on server mail sites error ?

Discussion in 'E-mail Discussion' started by Cibril, Oct 19, 2013.

  1. Cibril

    Cibril Registered

    Joined:
    Oct 19, 2013
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    hello cpanel mail error

    The chkservd sub-process with pid 19749 ran for 1522 seconds. This sub-process was terminated when it exceeded the time allowed between checks, which is 300 seconds. To determine why, you can check /var/log/chkservd.log and /usr/local/cpanel/logs/tailwatchd_log.
    You likely received this notification as a symptom of a larger problem. If your server is experiencing a high load, we recommend investigating the cause. If you continue to receive this notification, it is likely that your system is unable to handle demand or a misconfiguration is delaying restarts.
    If you are sure that no misconfigurations exist, you should consider gradually increasing the following options in WHM's "Tweak Settings" feature: "The number of times ChkServd will allow a previous check to complete before terminating the check" and/or "The number of seconds between ChkServd service checks".
    Server: [Removed]
    Primary IP: [Removed]
    Service: chkservd
    Notification Type: hang
    Memory Information:
    Used: 749MB
    Available: 1277MB
    Installed: 2026MB
    Load Information: 65.04 107.97 114.24
    Uptime: 1 days, 14 hours, 32 seconds
    IOStat Information:
    avg-cpu: %user %nice %system %iowait %steal %idle
    40.78 0.12 6.44 2.00 0.00 50.66
    Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn
    sda 29.97 199.24 996.99 27653621 138379084
    sda1 0.00 0.01 0.00 1828 4
    sda2 2.50 68.08 76.11 9449294 10563200
    sda3 0.31 0.12 10.24 16857 1420688
    sda4 0.00 0.00 0.00 8 0
    sda5 27.16 131.02 910.65 18185330 126395192
    ChkServd Version: 15.2

    websites offline :(
     
    #1 Cibril, Oct 19, 2013
    Last edited by a moderator: Oct 21, 2013
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,617
    Likes Received:
    1,787
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    The report you provided showed a high load average. The best way to resolve this issue is to troubleshoot the load issue directly. The following thread should be helpful to you:

    Troubleshooting High Load on Linux Servers

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. benito

    benito Well-Known Member

    Joined:
    Jan 8, 2004
    Messages:
    310
    Likes Received:
    2
    Trophy Points:
    168
    Location:
    Mar del Plata - Argentina
    Hello!

    Im getting the same error message on a brand new server with very low load. What can i do?

    Service: chkservd
    Notification Type: hang
    Memory Information:
    Used: 1290MB
    Available: 6541MB
    Installed: 7830MB
    Load Information: 0.00 0.00 0.00
    Uptime: 1 days, 17 hours, 25 seconds
    IOStat Information:
    avg-cpu: %user %nice %system %iowait %steal %idle
    0.08 0.14 0.18 0.08 0.00 99.52
    Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn
    sda 3.70 43.09 156.16 6426424 23290768
    ChkServd Version: 15.2
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,617
    Likes Received:
    1,787
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Please review the following log files:

    /var/log/chkservd.log
    /usr/local/cpanel/logs/tailwatchd_log

    Do you notice any specific errors or messages at the time of the alert?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice