HANG: chkservd on server mail sites error ?

Cibril

Registered
Oct 19, 2013
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cPanel Access Level
Website Owner
hello cpanel mail error

The chkservd sub-process with pid 19749 ran for 1522 seconds. This sub-process was terminated when it exceeded the time allowed between checks, which is 300 seconds. To determine why, you can check /var/log/chkservd.log and /usr/local/cpanel/logs/tailwatchd_log.
You likely received this notification as a symptom of a larger problem. If your server is experiencing a high load, we recommend investigating the cause. If you continue to receive this notification, it is likely that your system is unable to handle demand or a misconfiguration is delaying restarts.
If you are sure that no misconfigurations exist, you should consider gradually increasing the following options in WHM's "Tweak Settings" feature: "The number of times ChkServd will allow a previous check to complete before terminating the check" and/or "The number of seconds between ChkServd service checks".
Server: [Removed]
Primary IP: [Removed]
Service: chkservd
Notification Type: hang
Memory Information:
Used: 749MB
Available: 1277MB
Installed: 2026MB
Load Information: 65.04 107.97 114.24
Uptime: 1 days, 14 hours, 32 seconds
IOStat Information:
avg-cpu: %user %nice %system %iowait %steal %idle
40.78 0.12 6.44 2.00 0.00 50.66
Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn
sda 29.97 199.24 996.99 27653621 138379084
sda1 0.00 0.01 0.00 1828 4
sda2 2.50 68.08 76.11 9449294 10563200
sda3 0.31 0.12 10.24 16857 1420688
sda4 0.00 0.00 0.00 8 0
sda5 27.16 131.02 910.65 18185330 126395192
ChkServd Version: 15.2

websites offline :(
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
Hello :)

The report you provided showed a high load average. The best way to resolve this issue is to troubleshoot the load issue directly. The following thread should be helpful to you:

Troubleshooting High Load on Linux Servers

Thank you.
 

benito

Well-Known Member
Jan 8, 2004
441
26
178
Mar del Plata - Argentina
cPanel Access Level
Root Administrator
Twitter
Hello!

Im getting the same error message on a brand new server with very low load. What can i do?

Service: chkservd
Notification Type: hang
Memory Information:
Used: 1290MB
Available: 6541MB
Installed: 7830MB
Load Information: 0.00 0.00 0.00
Uptime: 1 days, 17 hours, 25 seconds
IOStat Information:
avg-cpu: %user %nice %system %iowait %steal %idle
0.08 0.14 0.18 0.08 0.00 99.52
Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn
sda 3.70 43.09 156.16 6426424 23290768
ChkServd Version: 15.2
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
Please review the following log files:

/var/log/chkservd.log
/usr/local/cpanel/logs/tailwatchd_log

Do you notice any specific errors or messages at the time of the alert?

Thank you.