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HANG: chkservd on server mail sites error ?

Discussion in 'E-mail Discussions' started by Cibril, Oct 19, 2013.

  1. Cibril

    Cibril Registered

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    hello cpanel mail error

    The chkservd sub-process with pid 19749 ran for 1522 seconds. This sub-process was terminated when it exceeded the time allowed between checks, which is 300 seconds. To determine why, you can check /var/log/chkservd.log and /usr/local/cpanel/logs/tailwatchd_log.
    You likely received this notification as a symptom of a larger problem. If your server is experiencing a high load, we recommend investigating the cause. If you continue to receive this notification, it is likely that your system is unable to handle demand or a misconfiguration is delaying restarts.
    If you are sure that no misconfigurations exist, you should consider gradually increasing the following options in WHM's "Tweak Settings" feature: "The number of times ChkServd will allow a previous check to complete before terminating the check" and/or "The number of seconds between ChkServd service checks".
    Server: [Removed]
    Primary IP: [Removed]
    Service: chkservd
    Notification Type: hang
    Memory Information:
    Used: 749MB
    Available: 1277MB
    Installed: 2026MB
    Load Information: 65.04 107.97 114.24
    Uptime: 1 days, 14 hours, 32 seconds
    IOStat Information:
    avg-cpu: %user %nice %system %iowait %steal %idle
    40.78 0.12 6.44 2.00 0.00 50.66
    Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn
    sda 29.97 199.24 996.99 27653621 138379084
    sda1 0.00 0.01 0.00 1828 4
    sda2 2.50 68.08 76.11 9449294 10563200
    sda3 0.31 0.12 10.24 16857 1420688
    sda4 0.00 0.00 0.00 8 0
    sda5 27.16 131.02 910.65 18185330 126395192
    ChkServd Version: 15.2

    websites offline :(
     
    #1 Cibril, Oct 19, 2013
    Last edited by a moderator: Oct 21, 2013
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    The report you provided showed a high load average. The best way to resolve this issue is to troubleshoot the load issue directly. The following thread should be helpful to you:

    Troubleshooting High Load on Linux Servers

    Thank you.
     
  3. benito

    benito Well-Known Member

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    Hello!

    Im getting the same error message on a brand new server with very low load. What can i do?

    Service: chkservd
    Notification Type: hang
    Memory Information:
    Used: 1290MB
    Available: 6541MB
    Installed: 7830MB
    Load Information: 0.00 0.00 0.00
    Uptime: 1 days, 17 hours, 25 seconds
    IOStat Information:
    avg-cpu: %user %nice %system %iowait %steal %idle
    0.08 0.14 0.18 0.08 0.00 99.52
    Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn
    sda 3.70 43.09 156.16 6426424 23290768
    ChkServd Version: 15.2
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Please review the following log files:

    /var/log/chkservd.log
    /usr/local/cpanel/logs/tailwatchd_log

    Do you notice any specific errors or messages at the time of the alert?

    Thank you.
     
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