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Harassing problem with skins

Discussion in 'User Experience' started by Raikou1, Nov 16, 2011.

  1. Raikou1

    Raikou1 Registered

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    Hello,

    I own a reseller account on a hosting company with cpanel + whm.
    I am italian and more than 50% of customers are italian.
    I have a problem, the x3 skin seems that not support italian language, i sent a ticket to my hosting support.
    He moved my account to another server with italian language installed, but italian language is available only for RVSkin. So the well done x3 skin can't be used from my italian customers that don't speak english.
    The other problem is that RVSkins don't show Fantastico icon! So my customers can't enjoy the helpful use of that application.
    I tried editing the skin features trough the RVSkin manager but it don't work, Fantastico icon still not want to be shown.

    Summarizing:
    - My customers can only have their cpanel italian language for RVSkins;
    - RVSkins doesn't have Fantastico icon.

    What can be done?
    Why Cpanel don't have an integrated italian language, it will resolve my first problem!
    And please, make fantastico icon appear to all skins, included RVSkin for next cpanel version!
    I'm noticing that my hosting provider can't do a lot, even if they are trying.

    Please a developer take my attention.
    Best regards.
     
    #1 Raikou1, Nov 16, 2011
    Last edited: Nov 17, 2011
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    We had an Italian locale for a while, until it was brought to our attention that the translation did not live up to cPanel's quality standards. We fully intend to re-introduce Italian. You can monitor the following thread for progress updates: http://forums.cpanel.net/f145/case-44961-cpanel-italian-138453.html

    I am not sure what would cause a plugin to not appear in only a specific skin. As long as RVSkins is using dynamicUI to control icon display (our default), this shouldn't be an issue. However, if I recall correctly, RVSkin uses a completely custom codebase for their interface, so it is possible they are not respecting dynamicUI which skins typically support inherently.
     
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