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Has anyone used OTRS - Open Ticket Request System

Discussion in 'cPanel Developers' started by Markv, Dec 9, 2003.

  1. Markv

    Markv Member

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    Has anyone used OTRS - Open Ticket Request System. I am thinking of using it and just wanted to get some user feedback before I install.

    I want to know if it is cPanel friendly?

    link: http://otrs.org/lists/
     
  2. altomarketing

    altomarketing Member

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    I tried but it will be useful if you receive more than 300 emails each day from your customers, use open source openticket, it is great !!!!
     
  3. Markv

    Markv Member

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    Thanks for the heads up:D
     
  4. altomarketing

    altomarketing Member

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    The best ever

    Try helpcenterlive.com it is the best !!!!!!!!

    :D :D :D :D :D
     
  5. Markv

    Markv Member

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    altomarketing Hey thanks for the info:D I installed it it works and looks GREAT so far...;)
     
  6. zipcon

    zipcon Member

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    Otrs

    Hello question about help center live is how do you run this on a cpanel server? there is only a windows version of it and there is no windows version of cpanel....... so otrs looks like the one to use... been using otrs for about 10 months... its good... time to move it to the cpanel server and see what happens...

    what are your results with cpanel and otrs on the same server?

    -Lee
     
  7. OCX

    OCX Well-Known Member

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    http://easynews.dl.sourceforge.net/sourceforge/helpcenterlive/hcl_2-0-4.zip


    OCX
     
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