Marani

Member
Nov 23, 2015
23
2
3
Iran
cPanel Access Level
Website Owner
Hi,
This is the second time this happens.

I'm developing an app using cPanel API.
The problem is, after using a few functions I see I can't open my website anymore.

Cleared browser cash, used another browser, it's the same.

Using VPN to change IP solves the problem, I can open the website with no problem with VPN connected.

On other systems, people can see my website with no issues.

Submitted tickets to the hosting, they said you IP is no blocked in our system.

What would be the possible reason I'm can't see my website if no blocked?

Thanks
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,272
313
Houston
Hi @Marani

My assumption would be that you're getting blocked or that they limit the number of connections you can have. Unfortunately, without root access to the server, it'd be difficult to identify the issue in this instance. Your provider would need to look through the logs for your IP to identify what happened.

Thanks!