Have outside access to CPanel, but local connections arent going through.

Operating System & Version
Centos7
cPanel & WHM Version
Latest
Jan 26, 2022
5
0
1
United Kingdom
cPanel Access Level
Root Administrator
Hey there! I’m new here and new to the whole home server cpanel/whm setup, i’ve got the majority of things working, and the website is currently showing the contents of public_html as expected! At Index of /.

However, i cannot access domain.com:2083 nor the associated IP address locally. I can if i go off of my wifi/internet and go onto mobile data and change my ip, but you can imagine thats less than ideal.

Just curious what or if there are any fixes for this, all name servers are setup, cloudfare is active as the ssl provider, but they did not provide the domain, i brought this from a webhosting platform called Pacwebhosting.

Its worth noting, i can access cpanel
And whm on the virtual machine i set it up on, thats running Centos7. Which is also connected to the same ip as me, using the same public ip address, just different IPv4s, obviously.
 
Last edited by a moderator:

andrew.n

Well-Known Member
Jun 9, 2020
930
345
63
EU
cPanel Access Level
Root Administrator
I think this is something with your local network as it works just fine for me. Could you try to access domain.com/cpanel address instead? that should work if 2083 port is blocked at your network level.
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
12,499
1,971
363
cPanel Access Level
Root Administrator
I updated the posts above to remove the public domain. It's important to not post any public details on the forum for security reasons.

I am also not seeing an issue with either domain.com, domain.com/cpanel, or domain.com:2083 when I tested this just now. If you're seeing an issue with any of those, it's likely related to your specific environment and not the domain or server. If you're still seeing that problem, it would be best to reach out to the hosting provider so they could perform some additional troubleshooting on their end.
 
Jan 26, 2022
5
0
1
United Kingdom
cPanel Access Level
Root Administrator
I think this is something with your local network as it works just fine for me. Could you try to access domain.com/cpanel address instead? that should work if 2083 port is blocked at your network level.
Hi there! I have access to www.domain.co.uk/cpanel, however the redirects that provides me with, neither work, the one for if it isnt blocked by firewall, and one for if it is, i tested both, and neither seemed to display cpanel, i know i have outside connections working just fine, and if i go onto a proxy and change my ip it works just fine, i've checked to see if its blocking my own person ip in cPhulk and thats not the case, i decided to even whitelist both my public ip and ipv4 of my machine and the VM in use to host it
 
Jan 26, 2022
5
0
1
United Kingdom
cPanel Access Level
Root Administrator
I updated the posts above to remove the public domain. It's important to not post any public details on the forum for security reasons.

I am also not seeing an issue with either domain.com, domain.com/cpanel, or domain.com:2083 when I tested this just now. If you're seeing an issue with any of those, it's likely related to your specific environment and not the domain or server. If you're still seeing that problem, it would be best to reach out to the hosting provider so they could perform some additional troubleshooting on their end.
Hey there, sorry i was unaware of not being allowed to post domains for security reasons!
However what if i'm the hosting provider? i have it setup on a VM environment running Centos7, i ran through the installation and all steps thoroughly, with a friend who works in networking so i had second pair of eyes to ensure no mistakes were made upon installing cpanel/whm, gladly everything did go seamlessly, just this one issue sadly, everything else i've be able to fix without a hitch, and everything running as intended, and as stated in the OP, i can still just FTP in and have root access, to cpanel, its just the simplicity of using my browser outside of a vm environment to do smth within my website seems a little better, but i am just making do with this for now, until i'm able to find someone whos had a similar issue, or able to provide some technical support to which would fix this, however, either way i'm happy as i'm still able to use/access cpanel, just only through my VM.

*edit: its also worth noting that when i stated above that "its on the same ip, and on the same public ip" i meant, it's on the same network ip, and public ip, as all vms setup on my home server run off of my network ip.
 
Last edited:

andrew.n

Well-Known Member
Jun 9, 2020
930
345
63
EU
cPanel Access Level
Root Administrator
Rick, something is blocking you on your own network, it doesn't seem to be an issue with the server itself. So If I understand correctly you have a VM on your own computer where you setup cPanel/WHM and you can't reach it from another computer in the same network. Is that right? ISP usually restricts ports from outside and if you use internal IPs your own router/switch might blocks you.
 
  • Like
Reactions: cPRex
Jan 26, 2022
5
0
1
United Kingdom
cPanel Access Level
Root Administrator
Rick, something is blocking you on your own network, it doesn't seem to be an issue with the server itself. So If I understand correctly you have a VM on your own computer where you setup cPanel/WHM and you can't reach it from another computer in the same network. Is that right? ISP usually restricts ports from outside and if you use internal IPs your own router/switch might blocks you.
I see, so my best approach would be to contact my ISP, and see if they can manually check to see if my internal ip is blocked? Tho i doubt this could be the issue as if it was blocked i dont think it would be allowed to do anything web related, also yes but instead of being setup on my pc that gets shut down every night, its on a home server that doesnt! :)
 

andrew.n

Well-Known Member
Jun 9, 2020
930
345
63
EU
cPanel Access Level
Root Administrator
You can reach out to your ISP but more probably it's your router at home which is not configured properly to allow the ports. I suggest you to buy a cheap VPS instead and use that instead of a home server to test cPanel/WHM :)
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
12,499
1,971
363
cPanel Access Level
Root Administrator
It's tricky to get a home server working, whether it's a local connection or being used as a public system. You have to ensure the router provided by your ISP can handle that type of port forwarding and traffic, and also ensure your internal network is open to that traffic as well. Most aren't by default.

A cheap VPS can be found for $10 a month, and that will provide a much more accurate experience to real-world hosting than a local system will. It will also give you a chance to evaluate a provider.
 
  • Like
Reactions: andrew.n