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Having issues transferring my site to new host

Discussion in 'General Discussion' started by alexpaul, Jul 24, 2018.

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  1. alexpaul

    alexpaul Registered

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    I am trying to migrate my WordPress site to another host but I am having a database error while transferring mine site. I have already implemented all the steps mentioned in the <3rd Party Link Removed> guide but still having a database error as I tried a lot to resolve this error. Can anyone help me to resolve this issue, please?
     
    #1 alexpaul, Jul 24, 2018
    Last edited by a moderator: Jul 24, 2018
  2. SS-Maddy

    SS-Maddy Well-Known Member

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    Hello @alexpaul

    Can we have the error you are getting. There are a few errors, you would get while migrating a website. If its an access denied error, may be you should change the mysql password after logging to the cPanel and verify the database username and password in the wp-config.php.

    An error message or a screenshot enable us to help you better. Please note that most of the hosting companies now offer free migration assistance and this issue could be solved by raising a support ticket with your new web host.
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @alexpaul,

    WordPress documents how to migrate a WordPress website to another hosting provider at:

    https://codex.wordpress.org/Moving_WordPress

    Can you let us know which step results in a database error, and the specific error message that appears?

    Thank you.
     
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