Having issues with permissions

Reigns1989

Registered
Mar 19, 2020
1
0
1
UK
cPanel Access Level
Root Administrator
Hi,

We have started work this morning to find the following errors on the Edit System Mail Preferences screen in WHM,

(XID w6qvqc) The system failed to open the file "/var/cpanel/userhomes/cpanel/.forward" for reading because of an error: Permission denied at /usr/local/cpanel/Cpanel/LoadFile.pm line 81.
Cpanel::LoadFile::_open_if_exists("/var/cpanel/userhomes/cpanel/.forward") called at /usr/local/cpanel/Cpanel/LoadFile.pm line 70
Cpanel::LoadFile::_open("/var/cpanel/userhomes/cpanel/.forward") called at /usr/local/cpanel/Cpanel/LoadFile.pm line 118
Cpanel::LoadFile::_load_r(CODE(0x18166d0), "/var/cpanel/userhomes/cpanel/.forward") called at /usr/local/cpanel/Cpanel/LoadFile.pm line 100
Cpanel::LoadFile::load("/var/cpanel/userhomes/cpanel/.forward") called at /usr/local/cpanel/Cpanel/EmailFunctions.pm line 77
Cpanel::EmailFunctions::getemailaddressfromfile("/var/cpanel/userhomes/cpanel/.forward") called at /usr/local/cpanel/Cpanel/Email/UserForward.pm line 126
Cpanel::Email::UserForward::_get_aliases_from_dotforward("cpanel") called at /usr/local/cpanel/Cpanel/Email/UserForward.pm line 57
Cpanel::Email::UserForward::get_user_email_forward_destination("user", "cpanel") called at whostmgr/bin/whostmgr.pl line 4852
main::rootmail(__CPANEL_HIDDEN__) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 273
Whostmgr::Dispatch::_do_call(__CPANEL_HIDDEN__, HASH(0x3a90800), HASH(0x3a945a8)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 171
Whostmgr::Dispatch::dispatch(__CPANEL_HIDDEN__, 1, ARRAY(0x3a94d28), HASH(0x3a945a8)) called at whostmgr/bin/whostmgr.pl line 439


I am presuming this is a permissions issue - but i'm not sure about the best way to go around resolving it.

If anyone has any ideas i'd be greatly appreciative.
 
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