Having some serious problems

[heymichelle]

I have set up 32 reseller accounts just fine. But now when I do it does create the reseller account fine, but when the reseller goes into the whm panel and starts creating accounts, each account is assigned a new IP. I am only assigned 5 IPs altogether, so this is not good, I have created a package to see if that would help, and still for some reason the whm panel is creating a different IP, no matter if I change the Edit Reseller Privileges/Nameservers , disable the option for the reseller to ' Allow Creation of
Packages with a Dedicated IP , and Manage Reseller Ip
Delegation. and still it keeps reassigning a different IP. Any suggestions or is this a bug that needs to be addressed?

 

[zappz]

No problems here, have you recently upgraded cPanel/WHM?

If you post what version you are using I'll check it out on my test system and see what happens.

 

[heymichelle]

yes upgraded

WHM 8.8.0 cPanel 8.8.0-S74
RedHat 9 - WHM X v2.1.2

I also found out its doing it to all reseller accounts. and i don't have any idea why,
before it was assigning one main ip now its trying to assign different ips for any account created.

 

[heymichelle]

I really need help in this matter!

If I cannot get this fixed, i will be losing alot of reseller accounts. Beachcombers has also sent a request in.
Is there any way I can downgrade? If so how?