Am I missing something or am I correct that in the Cpanel Customer Portal, when you submit a Tech Support Ticket, every single time you have to re-enter your contact info (name, email) and all your server info even if you have only one server and one contact. Seems like you should be able to save a default profile or store server profiles with basic server info (name, IP address, etc.) so you don't have to re-enter the same information over and over and over.