Having trouble with account-level filters and regex

foxyfish

Registered
Jul 18, 2014
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Hi, i setup some filters to try and combat spam but they don't seem to be working and spam is still coming through.

My main filter is BODY matches regex /(Unsub)/gi
but even though the email has the word 'unsubscribe' it still delivers to my inbox as normal?

Any idea why this isnt working?

This spam is really starting to annoy me and get me down as its incessant, spamassassin doesn't catch it either as it only scores between 0 and 3 and i cant set my score that low without risking losing real email.

Please help.

*Attached is a screenshot of my filter.
 

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cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello :)

Have you tried simply using the word "unsubscribe" instead of a regex to see if that helps block some of the messages?

Thank you.
 

foxyfish

Registered
Jul 18, 2014
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cPanel Access Level
Website Owner
Yes but the problem is most are seperated by dots and dashes to try and evade. example unsubsc.ribe un-sub-scribe etc..
Also i wasnted it to be wild and case-insensitive so that xxUnSuBsCrIbExx would still be found.. hence the regex way.
My hoster is still looking into it for me, they have increased the 'message_body_visible' value to 50000 due to the spam i am getting being so long and hefty and the unsubscribe being so low in the body, but it still seems to be failing.

Also my other filters seem to not be working too.

I have a FROM contains filter set to *vitale* but when i test it in the tester i set the from address as [email protected] test.com it still fails? what could be going on??

Thanks for our reply.