Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Headers showing in emails

Discussion in 'E-mail Discussion' started by rebelo, Dec 2, 2004.

  1. rebelo

    rebelo Active Member

    Joined:
    Jun 30, 2003
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    156
    Location:
    the dark side of the moon
    Hi, we have been using a ticket software for a long time and all of a sudden
    the tickets answers emails sent to the customers are sent with
    no from and subject fields (show empty) and with these headers at the top
    of the message:

    ===============================================
    Received: from nobody by server.name.com with local (Exim 4.43)
    id 1CZxUf-0006i1-Io
    for customeremail@mail.com; Thu, 02 Dec 2004 20:24:01 +0000
    To: customeremail@mail.com
    Subject: Support Ticket Open [#783752]
    From: suporte@mydomain.com
    Message-Id: <E1CZxUf-0006i1-Io@server.name.com>
    Date: Thu, 02 Dec 2004 20:24:01 +0000
    X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
    X-AntiAbuse: Primary Hostname - server.name.com
    X-AntiAbuse: Original Domain - mail.com
    X-AntiAbuse: Originator/Caller UID/GID - [99 99] / [47 12]
    X-AntiAbuse: Sender Address Domain - mydomain.com
    X-Source:
    X-Source-Args:
    X-Source-Dir:
    ===============================================

    Any ideas how to remove/ fix this ?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,460
    Likes Received:
    21
    Trophy Points:
    463
    Location:
    Go on, have a guess
    You'll have to ask the people who wrote the ticket software. There's nothing wrong with those email headers.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. rebelo

    rebelo Active Member

    Joined:
    Jun 30, 2003
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    156
    Location:
    the dark side of the moon
    Tks chirpy but fact is that now i´m getting them also in emails from the cron/daily and
    the daily chkrootkit.

    Looking further at the internet headers in outlook we got

    ==============================================
    Return-Path: <root@myserver.name.com>
    Delivered-To: myemail@my.isp.com
    Received: (qmail 5647 invoked from network); 3 Dec 2004 03:15:53 -0000
    X-AntiVirus: Mail-AV 0.3
    Received: from unknown (HELO myserver.name.com) ([XXX.XXX.XXX.XXX])
    (envelope-sender <root@myserver.name.com> )
    by mta4 (qmail-ldap-1.03) with SMTP
    for <myemail@my.isp.com>; 3 Dec 2004 03:15:53 -0000
    Received-SPF: none (mta4: domain of root@myserver.name.com does not designate permitted sender hosts)
    ==============================================

    SPF issues ?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,460
    Likes Received:
    21
    Trophy Points:
    463
    Location:
    Go on, have a guess
    Did you install anything to do with SPF? That header line "Received-SPF:" is an invalid non-RFC compliant record and should not be present (or should at least be discarded).
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. rebelo

    rebelo Active Member

    Joined:
    Jun 30, 2003
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    156
    Location:
    the dark side of the moon
    "Did you install anything to do with SPF?"

    No, never.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,460
    Likes Received:
    21
    Trophy Points:
    463
    Location:
    Go on, have a guess
    That's odd. Have you installed anything like exiscan on the server?

    I've just upgraded to the latest cPanel Exim offering and find no mention of SPF in it (thankfully).
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. rebelo

    rebelo Active Member

    Joined:
    Jun 30, 2003
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    156
    Location:
    the dark side of the moon
    No, have not touched whm/cpanel for the last week or so.
    Could it be from local isp ?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice