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Hello error to copy multiple accounts urget

Discussion in 'General Discussion' started by merette, Jan 23, 2009.

  1. merette

    merette Registered

    Jan 7, 2008
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    Mass Copy Accounts and Packages...
    As seen via

    I have tried to use the mass package / account copier with the latest CURRENT cPanel setup on both servers. However, here's where the ouch kicks in. I am not able to transfer accounts due to the fact that it hangs when the "Copy" button is pressed after the package and account check box selection.

    Generating Account Information from Remote Server
    Fetching Domain Information... Done
    Detected WHM 11.24.1+

    Fetching Package Information... Done
    I select all the packages and accounts (only 15 or so accounts) and it just does nothing after clicking that little "Copy" button. Yes, i get the alert about not navigating away and what not. But it's done absolutely nothing. I watched active processes on the servers as well as watching for bandwidth transfer occurring on either of the servers. Nothing happens.

    The server that I am copying from is:
    cPanel 11.24.4-R33562 - WHM 11.24.2 - X 3.9
    CENTOS 5.2 i686 on standard

    The current server is:
    cPanel 11.24.4-R33472 - WHM 11.24.2 - X 3.9
    CENTOS 5.2 x86_64 on standard

    Any help would be appreciated.

    edit; forgot to mention i've waited a good 6 hours now for any transfer to even begin.
  2. vivekvsist

    vivekvsist Active Member

    May 29, 2007
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    If you have root access on both servers then

    Create backups of the accounts using

    /scripts/pkgacct username
    Then scp it to the new server

    scp file root@newServerIP:/home
    Then restore the copied files on the new server using

    /scripts/restorepkg username

    Hope this helps.

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