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HELO IP

Discussion in 'E-mail Discussions' started by lucas kastello, Feb 9, 2018.

  1. lucas kastello

    lucas kastello Registered

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  2. cPWilliamL

    cPWilliamL cP Technical Analyst II
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    Hi Lucas,

    Is the hostname set correctly? The hostname should be used by default. Do you have 'Reference /etc/mailhelo for outgoing SMTP HELO' enabled at WHM > Exim Configuration Manager? If so, what is the contents of '/etc/mailhelo'?

    Thanks,
     
  3. lucas kastello

    lucas kastello Registered

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    My hostname is set correctly, and where do I make this setting on whm you indicated me on?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    You won't have access to adjust those values in "WHM >> Exim Configuration Manager" as your access level suggests you only have reseller access. I recommend reporting this issue to your web hosting provider so they can investigate this further for you.

    Thank you.
     
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