[HELP] AutoSSL cPanel

Operating System & Version
Centos 7
cPanel & WHM Version
106.0.11

Meroy

Registered
Dec 2, 2022
1
0
1
Chicago
cPanel Access Level
Root Administrator
I'm currently new to cPanel, i was wondering h ow do i exactly fix this? i've been searching on google those solutions prorvided is not working at all.
I bought a domain from namecheap.com and i wanted to use that domain as my main domain for hosting.
Help and advice would be greatly appreciated!


SSL Logs:
--> home/SSL/TLS/Manage AutoSSL/Logs

Logs
 

ServerHealers

Well-Known Member
Sep 21, 2015
95
53
68
India
cPanel Access Level
Root Administrator
As per the log attached, it looks like the domain name you are running the AutoSSL against is not pointing to the server IP address and unable to connect to it over a HTTP connection to complete validation. Please make sure the domain name is correctly resolving to the server IP address before reissuing the AutoSSL certificate again there.
 
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cPanelWilliam

Administrator
Staff member
Mar 13, 2018
161
23
93
Houston
cPanel Access Level
Root Administrator
Hello! Based on the AutoSSL log, the main issue appears to be that your domain does not resolve to the server in question:

The domain “mydomain.tech” resolved to an IP address “147.x.x.238” that does not exist on this server.

For AutoSSL to work, the domain needs to resolve to your cPanel server so it can pass the DCV check. You need to update the domain's A record at its nameservers to resolve it to the cPanel server. Or, you could configure nameservers with cPanel and use those to point the domain:

How to configure nameservers in a cPanel/WHM server