Help choosing how to manage mail on my server

leonep

Well-Known Member
Nov 18, 2014
143
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Pescara
cPanel Access Level
Root Administrator
Hi,
Sometimes my server IP is blacklisted and i it can be frustating to remove and i get paranoid !
i want to manage better this situation.
Actually i send all mails from all account from 1 MAIN IP Address.
This configuration is good with spf+dkim and rDNS.I think it is normal sometimes with a shared server....
To resolve this my first idea is to buy more IPs and split users inside them......
Is it an hard work?
Or i am considering to use smarthost service with qualified support ( someone know a good company working with cpanel?)
Any other good advice?
thank you very much
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
863
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168
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Root Administrator
It would also be a good idea to confirm the server isn't actually sending spam when this happens, especially if this is a shared server. A user could knowingly or unknowingly have a script sending out mass emails that needs to get taken care of before you could request delisting.

If you need to check the server for spam activity the following article might be helpful for that work if you don't already have some tools in place for that:

 
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ffeingol

Well-Known Member
PartnerNOC
Nov 9, 2001
436
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DataCenter Provider
We use OSM and I'd say it works nice. We had it just 'alert' (email) us for about the first month that we used it. That helped us identify customers that send newsletters etc. After that we have it simply hold email in the outbound queue when it exceeds our thresholds. If it's legit, we release it and if not, we take care of it. We don't use their support much, so I can't comment on that.
 
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