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Help! Deleted Mail server redirect?

Discussion in 'E-mail Discussions' started by LSS1, Aug 6, 2004.

  1. LSS1

    LSS1 Member

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    Ok, I am on a resold account with my own domain and cpanel access. I used my email account with admin@domain.com and it worked. I wasnt thinking straight and made a redirect subdomain entitled 'mail'. I then deleted it. Now I realize my POP3 and SMTP servers where mail.domain.com. And I can no longer access email through outlook, but it works fine with the NeoMail included with CPanel. How can I correct my careless error? Thanks,

    J

    Edit: I also dont know what forum this belongs in, if its wrong, I am sorry, and please move it.
     
    #1 LSS1, Aug 6, 2004
    Last edited: Aug 6, 2004
  2. nickn

    nickn Well-Known Member
    PartnerNOC

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    Check the mail.domain.com A record in domain.com's zone record. Make sure it's correct :)

    It may be an A record or CNAME, just make sure it's correct.
     
  3. zentity

    zentity Well-Known Member

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    If you can edit your dns zone just add the mail CNAME or A record back

    mail 14400 IN CNAME domain.com.

    If you can't access your dns zone , then your host would need to complete that for you - If you can't wait, just add the mail subdomain back using cpanel as a fix for now or a fix for good :)
     
  4. LSS1

    LSS1 Member

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    Thanks for the quick replies. I only have access to CPanel and FTP. I cant do anything with that?
     
  5. zentity

    zentity Well-Known Member

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    Can you add the 'mail' sub domain within your cPanel ?
     
  6. LSS1

    LSS1 Member

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    I can, but what do I link it too?
     
  7. LSS1

    LSS1 Member

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    Ok, I added it as a subdomain. Now do I need to mess with the Mail Exchange entry?
     
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