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Help: Domain won't work with "www" but OK without

Discussion in 'General Discussion' started by Rainbowz, Mar 17, 2008.

  1. Rainbowz

    Rainbowz Registered

    Mar 17, 2008
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    This is probably just one silly little setting that was set wrong but a new domain that was added (not by me) seems to refuse to connect or exist "Server not found" when you type www as in http://www.TheDomain.orf in front of it but works swell just with http://TheDomain.orf.

    Any hints on how this can be fixed?

    Yeah, it's kinda important we get this fixed right quick :)

    (The above links do not point to the actual domain, they're just made up examples)
  2. mctDarren

    mctDarren Well-Known Member

    Jan 6, 2004
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    New Jersey
    cPanel Access Level:
    Root Administrator
    Check the DNS Zone and make sure www is set up as a CNAME on the domain. From WHM go to DNS Functions >> Edit DNS Zone

    You should have a line like this:

    Be sure to include that last period on "", if the line is not listed in the DNS zone.

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