[HELP!!!] EMAIL ERROR: There was an error deleting messages from the folder "Inbox".

[mbradley]

There was an error deleting messages from the folder "Inbox". This is what the server said: UID COPY failed: Message copy failed: Disk quota exceeded

FULL!?? NOTHING IS FULL, I've used only have my my disc quota. None of the accounts are near full, the email inboxes are clean! Nothing!

I don't know why!!!
I cannot send/receive anything with Mail or webmail, everything is frozen!

This has been since this since Sunday, almost a week now, my clients are super pissed!!! I've already lost one!

Please can someone tell me why the server is being so gay!!!

 

[ujr]

Are you root? or a reseller?

Were are the emails being stored... in /home/user/mail/... or elsewhere.
And how much disk space is there on the partition they are being stored on?
Try typing the df command in shell, and double check

 

[ujr]

oops.. forgot to mention that you can do the following to check disk space for a given account:
du -sh /home/username/*

And ... if you are not root, but a reseller, then perhaps the hard drive is FULL, even though you did not excced your disk quotas.

 

[ujr]

If you're a reseller you may want to check with your host or DC, since you'll need root access to fix this.

 

[mbradley]

im reseller

unfortunately i gues i can't do fudge all. My buddy and I share it. He knows more than I do, he's gone for the rest of teh week so I can't contact him, and I have no idea how to get tech support for this issue. It's happened before, I don't know what he did....

 

[rootsupport]

I assume that you have this problem in Horde. We also had this problem and the fix that worked for us is:

- Open Horde
- Click on Option
- Select Mail option
- Click on Deleting and Moving Messages
- Click on When deleting messages, move them to your Trash folder instead of marking them as deleted. ( In our case it was NONE )
- From the drop down list select trash box option
- Click on save

Hope this works for you too. Best luck!