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Help file manager not working and other things in cPanel

Discussion in 'General Discussion' started by Snapy888, Aug 6, 2012.

  1. Snapy888

    Snapy888 Registered

    Aug 6, 2012
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    Root Administrator
    Hello, recently my file manager and other things have stopped working.

    I can't upload files, it just gets stuck on uploading and if I go to the legacy file manager and try, I get this error:

    Internal Server Error


    No response from subprocess with exit signal: 255
    cpsrvd/ Server at 63.*******

    It will not let me edit files either, it just goes back to where it was pre-edited. I can't edit permissions via cPanel but I can via SSH. I have access to root and WHM.

    Other things don't work in cPanel as well such as trying to set up FTP accounts. I tried to set up an FTP account but the password strength doesn't even go up like it thinks I didn't answer a password so it couldn't create an account.

    All help would be appreciated!
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    May 20, 2003
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    You might start by forcing an update to your cPanel installation. Next try clearing your browser cache and/or try another browser. If those are of no help, they should be, next stop might be that Support menu, top right corner of any page in WHM. On it, a link to Contact cPanel.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

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