Help file manager not working and other things in cPanel

Snapy888

Registered
Aug 6, 2012
1
0
1
cPanel Access Level
Root Administrator
Hello, recently my file manager and other things have stopped working.

I can't upload files, it just gets stuck on uploading and if I go to the legacy file manager and try, I get this error:

Internal Server Error

500

No response from subprocess with exit signal: 255
cpsrvd/11.32.3.23 Server at 63.*******

It will not let me edit files either, it just goes back to where it was pre-edited. I can't edit permissions via cPanel but I can via SSH. I have access to root and WHM.

Other things don't work in cPanel as well such as trying to set up FTP accounts. I tried to set up an FTP account but the password strength doesn't even go up like it thinks I didn't answer a password so it couldn't create an account.


All help would be appreciated!
 

Infopro

Well-Known Member
May 20, 2003
17,090
518
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
You might start by forcing an update to your cPanel installation. Next try clearing your browser cache and/or try another browser. If those are of no help, they should be, next stop might be that Support menu, top right corner of any page in WHM. On it, a link to Contact cPanel.