The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Help In resrtoreing a backup

Discussion in 'Data Protection' started by deejayped@hotma, May 3, 2008.

  1. deejayped@hotma

    deejayped@hotma Registered

    Joined:
    May 3, 2008
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Drumchapel In Glasgow
    am realy new to the hosting thing so a need little help. a made a home directory backup on ma old cpanl account then tryed to restore it on a diffrent cpanel account on a diff server it uploads then says restoreing files then lists everything but nuthing happens after that theres stull no files or any thing any help would be great thanx:)

    A would like to add that wen a login through ftp the backup files are there but they arent under public_html and they arent the acutel files i uploaded am confuesd am only a reseller so a dnt have root acces to the server thanx if u can help
     
    #1 deejayped@hotma, May 3, 2008
    Last edited: May 9, 2008
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,279
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    If you have root login credentials to the server, feel welcome to submit a support ticket to http://tickets.cpanel.net/submit - otherwise, please contact your hosting provider for assistance.
     
Loading...

Share This Page