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Help installing SSL cert

Discussion in 'General Discussion' started by Chriz1977, Jan 28, 2010.

  1. Chriz1977

    Chriz1977 Well-Known Member

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    Hi

    I have just bought an SSL cert for my server frm godaddy. Im having trouble installing it!

    Can anyone help me through the process of generating the signing request and installing the cert? I have the Certificate and key but I cant seem to install it.

    Many thanks guys

    Chriz
     
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  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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  3. Chriz1977

    Chriz1977 Well-Known Member

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    Hi

    I just keep getting this error :

    Installing SSL Certificate
    The specified domain is not configured on the system. If you are intending to install a shared certificate you must use the username "nobody" for security and bandwidth reporting reasons.
    SSL Install aborted due to error.

    Im trying to install it to the server name, IE server.xxxx.com

    Any ideas?

    Cheers
    Chriz
     
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  4. Chriz1977

    Chriz1977 Well-Known Member

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    Hi

    OK, I used the username nobody to install the cert and it claimed to work ok, however, Im still getting the cert error when going to cpanel/whm. Could this be because I allready have a cert installed on my server? How do I delete old certs so I can install this one as a fresh install?

    Cheers
    Chriz
     
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  5. InstaCarma_Tech

    InstaCarma_Tech Well-Known Member

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    If it is not a Wild-Card SSL then make sure that the SSL cert is issued for the correct domain name i.e server.xxxx.com. It should be set up as a separate account on the server with a dedicated IP of its own.

    If you want SSL to work for cPanel/WHM as well then go to Go to WHM >> Service Configuration >> Manage Service SSL Certificates and install it for the services.

    For deleting any existing certs, you can go to WHM >> SSL/TLS >> Manage SSL Hosts
     
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    #5 InstaCarma_Tech, Jan 29, 2010
    Last edited: Jan 29, 2010
  6. Chriz1977

    Chriz1977 Well-Known Member

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    Hi

    Ive done all that and its still giving me the cert error.

    I cant setup an account for the hostname (server.xxx.com) as its the servers hostname. Its not a wildcard cert and the account for xxx.com uses the main shared IP.

    The cert has installed for whm/cpanel with no errors. I dont get why im still getting this cert error. Can anyone give me any ideas?

    Cheers
    Chriz
     
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  7. Chriz1977

    Chriz1977 Well-Known Member

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    Hi

    After installing the GoDaddy cert in whm>manage service SSL crts I get this result :

    Issuer: C=GB, ST=Worcs, L=Worcester, O=xxxGroup, OU=xxxHost, CN=server.xxx.com/emailAddress=chris@xxx.com
    Not Before: Jan 28 19:48:18 2010 GMT
    Not After: Jan 28 19:48:18 2011 GMT
    Subject: C=GB, ST=Worcs, L=Worcester, O=xxxGroup, OU=xxxHost, CN=server.xxx-host.com/emailAddress=chris@xxx.com
    Self Signed: YES

    Shouldnt the GoDaddy cert be signed by them?

    Cheers
    Chriz
     
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