Help me please asap

[industrysecrets]

when i try to add a domain i get this error


Error from park wrapper: [DomainName] is owned by another user.

now i have read all the other forms and what not and i am new to this so forgive me if this is dumb but i have no idea how to access files in /var/cpanel/users/* or whatever and i checked my ftp program but no folders like that i guess i need a walkthrough

thanks in advance

 

[rgpayne]

You need root SSH access

when i try to add a domain i get this error


Error from park wrapper: [DomainName] is owned by another user.

now i have read all the other forms and what not and i am new to this so forgive me if this is dumb but i have no idea how to access files in /var/cpanel/users/* or whatever and i checked my ftp program but no folders like that i guess i need a walkthrough

thanks in advance

YOu will need SSH root access

 

[industrysecrets]

what is that???

 

[rgpayne]

shared or dedicated

Do you have a shared box or dedicated box ??

SSH is telnet into a server

Your error almost sounds like the domain was already on the box - are you trying to resetup an account ???

 

[industrysecrets]

i don't know i amon a webhost that has a cpanel

 

[industrysecrets]

shellaccess is not available on my account it said

 

[rgpayne]

SHell Access

Then I would open a ticket with your host and let them handle it

Rodney