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Help me please asap

Discussion in 'General Discussion' started by industrysecrets, Jun 2, 2007.

  1. industrysecrets

    industrysecrets Registered

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    when i try to add a domain i get this error


    Error from park wrapper: [DomainName] is owned by another user.

    now i have read all the other forms and what not and i am new to this so forgive me if this is dumb but i have no idea how to access files in /var/cpanel/users/* or whatever and i checked my ftp program but no folders like that i guess i need a walkthrough

    thanks in advance
     
    #1 industrysecrets, Jun 2, 2007
  2. rgpayne

    rgpayne Well-Known Member

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    You need root SSH access

    YOu will need SSH root access
     
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    #2 rgpayne, Jun 2, 2007
  3. industrysecrets

    industrysecrets Registered

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    what is that???
     
    #3 industrysecrets, Jun 2, 2007
  4. rgpayne

    rgpayne Well-Known Member

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    shared or dedicated

    Do you have a shared box or dedicated box ??

    SSH is telnet into a server

    Your error almost sounds like the domain was already on the box - are you trying to resetup an account ???
     
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    #4 rgpayne, Jun 2, 2007
  5. industrysecrets

    industrysecrets Registered

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    i don't know i amon a webhost that has a cpanel
     
    #5 industrysecrets, Jun 2, 2007
  6. industrysecrets

    industrysecrets Registered

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    shellaccess is not available on my account it said
     
    #6 industrysecrets, Jun 2, 2007
  7. rgpayne

    rgpayne Well-Known Member

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    SHell Access

    Then I would open a ticket with your host and let them handle it

    Rodney
     
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    #7 rgpayne, Jun 2, 2007
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