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Help needed.. All new mail accounts created return a 550 5.1.1 error :(

Discussion in 'E-mail Discussions' started by ramystyle, Jul 5, 2007.

  1. ramystyle

    ramystyle Well-Known Member

    Joined:
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    Location:
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    All our email account on our server work fine !
    As soon as we create a new account on any domain name, and we try to send a test mail from any email address (hotmail, yahoo, our internet provider etc.. ) we get a bounce back email with the following:


    Recipient address: yasmine@ramystyle.com
    Reason: Remote SMTP server has rejected address
    Diagnostic code: smtp;550 5.1.1 User unknown: yasmine@ramystyle.com
    Remote system: dns;ramystyle.com (TCP|10.23.32.29|46273|72.55.156.210|25) (swh1.sellwebhost.com ESMTP Exim 4.66 #1 Thu, 05 Jul 2007 11:27:01 -0400 )


    This is very strange.. Can any one help pleeeeeeeeeease !!

    Thanks
     
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