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Help Please - ip ban???

Discussion in 'General Discussion' started by tronicnotes, Nov 8, 2012.

  1. tronicnotes

    tronicnotes Registered

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    Firstly, excuse me if i have put this thread in the wrong place, I am new to cPanel. Please move if in the wrong place :)

    My issue is that when i try to access a website that uses cpanel (one that i am an admin on) it drops my connection. I have tried to access the site on most browsers and on all the internet enabled devices in my home, e.g. phones, laptops and desktops. I then check with my neighbor and they were able to access the site. My guess is that our external ip address has been blocked for some reason???

    Could someone please help me with this.

    Cheers,
    Tronicnotes
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    If your IP address is blocked at the server, you'll need to get in touch with your Hosting Provider to have them unblock it for you. No one here on these forums can help with that.

    GL!
     
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  3. tronicnotes

    tronicnotes Registered

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    ok thanks :)
    Ill talk to the website owner about it. Thanks again

    Cheers,
    Tronicnotes
     
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