Hi everyone,
I strongly hope someone will help me, I'm getting crazy with that.
I bought 2 domain names at lifedomains.net. Then, I bought a aluminium package at hostgator.com. I don't have any special technical abilities, but I did it. I just want to manage a lot of websites, just for me, and a good friend of mine told me it was the best solution.
Well, here we go : first, I registered my WHM with the wrong domain name. I submitted a ticket for the support and they fixed it, so that's ok.
Then I tried to change my DNS on the lifedomains.net website, but I couldn't put my private name servers. They only accept the standard name servers that hostgator gave me when I bought my package. When I try to put my private name servers, it shows "errors have occurred".
So I put the initial name servers that hostgator gave me. It seems to work.
After that I tried to create a new account in my WHM with the second domain name I purchased at lifedomains.net. BUT I can't succeed ! it shows "Sorry you cannot create this account because you are out of disk space. You have exceeded your disk space allotment by 5000 Megabytes!"
I don't understand ! And I think I have also a problem with my original package, as it doesn't exist anymore ! Before it was "Reseller setup" with "1" in current and "49" in remaining, and now it's the package I created with "1" in current and "0" in remaining !
I completely don't understand what's going on here and I'm really getting crazy with that stuff.
Does anyone have the solution ?
Can I RESET my WHM as it was at the beginning ?
I'm even ready to give you my access codes folks, I don't care. If someone out there can fix the problem for me, he will be like a god to me. I've got so much work to do with my sites and I want that thing to fixed.
Does anyone has the answer ?
Thank you very much,
Julien
P.S., Should you need any other information, do not hesitate to contact me.
I strongly hope someone will help me, I'm getting crazy with that.
I bought 2 domain names at lifedomains.net. Then, I bought a aluminium package at hostgator.com. I don't have any special technical abilities, but I did it. I just want to manage a lot of websites, just for me, and a good friend of mine told me it was the best solution.
Well, here we go : first, I registered my WHM with the wrong domain name. I submitted a ticket for the support and they fixed it, so that's ok.
Then I tried to change my DNS on the lifedomains.net website, but I couldn't put my private name servers. They only accept the standard name servers that hostgator gave me when I bought my package. When I try to put my private name servers, it shows "errors have occurred".
So I put the initial name servers that hostgator gave me. It seems to work.
After that I tried to create a new account in my WHM with the second domain name I purchased at lifedomains.net. BUT I can't succeed ! it shows "Sorry you cannot create this account because you are out of disk space. You have exceeded your disk space allotment by 5000 Megabytes!"
I don't understand ! And I think I have also a problem with my original package, as it doesn't exist anymore ! Before it was "Reseller setup" with "1" in current and "49" in remaining, and now it's the package I created with "1" in current and "0" in remaining !
I completely don't understand what's going on here and I'm really getting crazy with that stuff.
Does anyone have the solution ?
Can I RESET my WHM as it was at the beginning ?
I'm even ready to give you my access codes folks, I don't care. If someone out there can fix the problem for me, he will be like a god to me. I've got so much work to do with my sites and I want that thing to fixed.
Does anyone has the answer ?
Thank you very much,
Julien
P.S., Should you need any other information, do not hesitate to contact me.