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help please

Discussion in 'General Discussion' started by skangster, Jun 29, 2012.

  1. skangster

    skangster Registered

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    Hi until this morning i have been able to login to my WHM,so up until a certain time today i have not been able to log in,i found this very frustrating,so i contacted my friend in USA to see if he could log in,and yes he could,for some reason i cannot on my pc

    i put in the correct user and password but keep getting this

    The login is invalid

    i have no idea how to solve this,any help is appreciated

    thanks
     
  2. NixTree

    NixTree Well-Known Member

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    Hello,

    Do you have cPhulkd enabled on your server? If so make sure that you are not ( IP ) caught into its blacklist; you can check this from WHM or by checking cphulkd MySQL database! Perhaps it's causing issues.

    Thank you.
     
  3. PlotHost

    PlotHost Well-Known Member

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    Twitter:
    Yes, probably you were blocked by cPhulkd . Ask your friend to connect to cPanel and remove your IP or connect yourself via a proxy/vpn.
     
  4. Eric

    Eric Administrator
    Staff Member

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    Howdy,

    Did you ever get back in? If not please open a ticket we would be happy to help.

    Thanks!
     
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