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Help plz

Discussion in 'General Discussion' started by RasterMan, Apr 11, 2009.

  1. RasterMan

    RasterMan Well-Known Member

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    I have been having ongoing problems with my game hoster running my game servers & website, so I decided to take the plunge and go self managed....

    I purchased my licience from Instant cPanel License for dedicated server (195.242.236.65)

    As a test for the first time I just installed cPanel +whm straight on top of my hosters software this also included the game management plugin and everything worked the software is great so once I got the feel of everything I asked my hoster to format the box with centos 5.3 and just to leave me with root access.

    With this done I installed the cpanel +whm. Now everything installed fine with no errors, I can log in remotely & sftp access is fine but when I try to to login to the WebHost Manager I get nothing but network timeout (Using Firefox 3.0.8)

    http://195.242.236.65:2086/ or https://195.242.236.65:2087/

    Can anyone help as I have been at this for 2 days now and I am pulling my hair out?
     
  2. Zepplin

    Zepplin Well-Known Member

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  3. RasterMan

    RasterMan Well-Known Member

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    No thats my normal web hoster I use them just for hosting my main website.

    I'm having problems with another hoster INX which I have a dedicated box with them and I want to host my game servers and a new website on the same box 195.242.236.65
     
  4. Zepplin

    Zepplin Well-Known Member

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    What domain name are you using at your new provider?
     
  5. RasterMan

    RasterMan Well-Known Member

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    This is what I'm unsure of.... I thought my IP address (195.242.236.65) was like a domain name!

    I have a domain name from 123-reg.co.uk (bbz-clan.co.uk)
    I don't know how to to transfer it over to my new box yet.

    I am totaly new to all of this but I am picking it up fast but all of this DNS stuff is over my head.

    When I first installed cPanel ect I just installed it over the top of my hosters setup just as a trial run to see if everything ran ok, which it did! I was able to access 195.242.236.65 fine. Then got box provider to format the box and just install centOS 5.3

    The only software on the box is o/s & cPanel +WHM 11.24

    cat /etc/resolv.conf
    nameserver 195.242.236.65
    nameserver 4.2.2.4
    search localdomain


    By the way thankyou for assisting me....
     
    #5 RasterMan, Apr 11, 2009
    Last edited: Apr 11, 2009
  6. Zepplin

    Zepplin Well-Known Member

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    Make sure your domain name inside your domain name registrars control panel points to the correct IP xx.xx.xx.xx of your new server at INX, also enter the correct details in WHM Main >> Server Configuration >> Basic cPanel/WHM Setup

    Check your new host INX for your correct Ip's which will be different from your old hosts Ip.

    DNS propogation usually takes up to 72 hours.

    You will find excellent docs for setting up WHM -> http://www.cpanel.net/docs/whm/

    Providing you have a valid licence your also entitled to help from cpanel with setting up your server with WHM/cPanel

    I Copied this from the WHM docs -> If you would like cPanel Inc to do your installation for you and you have obtained a license, you may request an installation at http://support.cpanel.net/. Make sure to provide your IP, the root pass of your server, and the operating system installed on the server. We do not charge for installations.

    Theres lots to do with configuring, setting up your server and securing and running it but you will find lots of valuable help and guides inside these forums, google is also a great help.

    I personally recommend Configserver http://www.configserver.com/ for their cPanel Server Service Package for securing your server.

    I use their service and mail package which works great!

    Glad to be of some help.

    - Zepp
     
    #6 Zepplin, Apr 11, 2009
    Last edited: Apr 11, 2009
  7. RasterMan

    RasterMan Well-Known Member

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  8. Zepplin

    Zepplin Well-Known Member

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    A trace of your domain name shows its still pointing to your old host LHD.
    Name: bbz-clan.com
    IP Address: 69.73.166.170
    Location: 29.667N, 95.933W
    Network: LH-GOLD-NETWORK

    Your NS records at the parent servers are:

    ns1.php-clans.com. [69.73.166.171] [TTL=172800] [US]
    ns2.php-clans.com. [69.73.166.172] [TTL=172800] [US]
    [These were obtained from g.gtld-servers.net]

    This needs to be changed at your domain registrar to point to the new IP/s provided by INX.

    When you login to whm for the first time - Enter the address of your WebHost Manager in your web browser. The address needs to be in the form of http://www.yourdomain.com:2086/ or https://www.yourdomain.com:2087/.

    So first step change details at your registrar and wait for dns propogation - then try again.
     
    #8 Zepplin, Apr 11, 2009
    Last edited: Apr 11, 2009
  9. RasterMan

    RasterMan Well-Known Member

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    What you are looking up (bbz-clan.com) has NOTHING to do with my dedicated box that domain name belongs to that IP for that website for a single hosted server.


    195.242.236.65 is a totaly dedicated box which I was hosting 13 game servers on. It has NO domain name just IP address which has always worked fine. I can still ssh & sftp to it.

    What has happened is I got the box formated by INX then I installed cPanel & WHM.

    So why can't I access if 195.242.236.65 is valid?

    http://195.242.236.65:2086/ or https://195.242.236.65:2087/
     
  10. servertechs

    servertechs Active Member

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    hello,

    It seems to me that the cpanel service is not responding, please login to server through ssh and restart the cpanel service and also ensure that cpanel is latest stable version.
     
  11. servertechs

    servertechs Active Member

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    also check if any firewall is installed on the server and it is configured or not
     
  12. RasterMan

    RasterMan Well-Known Member

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    thx myself & Zepplin have been on msn trying to figure this one out.
    It looks like a dns problem....
     
  13. RasterMan

    RasterMan Well-Known Member

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    Confirmed now DNS & firewall.
     
  14. Zepplin

    Zepplin Well-Known Member

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  15. RasterMan

    RasterMan Well-Known Member

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    Again I can't thank you enough Zepplin for you time yesterday m8:)
     
  16. Zepplin

    Zepplin Well-Known Member

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    Thanks m8,

    Glad to see it all worked out in the end.
     
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