HELP! Problem with :blackhole: on main email account

[sprocket]

The scenario:

website is website.com
main login (and hence default e-mail address) is [email protected].

User doesn't want to use [email protected] as a catch-all e-mail account, but rather wants to delete messages that aren't sent to a valid e-mail address. User goes into cpanel and changes &default mail account for unrouted messages& to :blackhole:

Problem:
Now all mail sent to [email protected] is deleted (as is mail sent to [email protected]). However, if there is an account on the site called monkey, then [email protected] receives direct-addressed mail just fine.

It seems that setting up a function like :blackhole: or :fail: blocks the [email protected] e-mail account.

Is there any way around this? Why isn't the main account considered a &registered& account? It would seem that the way this is supposed to work is: Message comes in, system checks to see if recipient has a valid e-mail address, and if so delivers it (and if not, deletes it). However, the &main& account doesn't seem to register as a valid e-mail address, and messages sent ot it head for the blackhole.

Help! Any way to get around this??

 

[BJMG]

You could edit the valias file for that specific domain. In the valias file, you should see a line which reads:

*: {username}

change it so it says
*: &new-catch-all-account-name&

Hope that helps

 

[jsteel]

Removed due to confusion. See email further down.

 

[sprocket]

How do I set bunchofjunk to be the catch-all account? (Only way I can immediately see to do that is to set the default account to point to it, but then I can't change the default account to blackhole).

With there was a way to do it without using up another emailbox.

 

[jsteel]

Sorry that was a bit confusing. Trying to do 5 things at once.

I don't really see what your issue is. I think you are confused as to what the default address means. the default address is not the primary email address of the account; it just happens to be that by 'default', the default address is mapped to the primary email address for the account.

The default address is simply a forwarder that will send any email to the address you specifiy if it doesn't match an email account on your system.

If you set your default address to simply be :blackhole, then the system will only delete email that can't be routed to a real address/alias you have configured in the system. Assuming you have an account called [email protected], email will still go to that account as long as it is addressed to [email protected].

Jaz

 

[sprocket]

No, that's not the case. If my &default& address on the account is &[email protected],& setting the &Default email address& to :blackhole: deletes both messages sent to addresses that don't exist AND messages sent to &main& (but not to other mailboxes.&amp

It seems that it is simply &replacing& the default catch-all address.

I got around this by creating a duplicate mailbox, in additional to the primary Cpanel account, also called &main.& This seems to work -- but Horde has trouble logging in to that account (it sees two things named Main and freaks out).

So, to clarify:

Let's say my main user account is &main.& That means I log on to Cpanel using the username &main,& and that I have an automatic catch-all e-mail account created (the &Default E-mail Account&amp also called main.

If I change the default mail account -- using the Default Mail Account feature in Cpanel -- to :blackhole:, suddenly I can no longer get messages sent to [email protected].

(Try it, you'll see what I mean.)

 

[dandanfireman]

I got around this by adding an additional alias (via command line)

mainuser: [email protected]

 

[sprocket]

Hmmm. I don't have access to the command line. Just using Cpanel's forwarding feature, it appears to reject forwarding:

mainuser : [email protected]

(Just refuses to save the forwarding request. Probably assuming it's redundant.)

 

[JustinK]

If you don't have access to the command line then have your host/admin do it for you. If not that then you could always have mail sent to [email protected] forward to a different popmail account.