Help root user under the root SSH

MKWH

Member
Dec 18, 2013
5
0
1
cPanel Access Level
Reseller Owner
HI

I'm new to this so please be gentle.

I would like to install whmsonic and it says

WHMSonic can be installed by root user under the root SSH with the following single command. After you run the following command as a root user, your software will be automatically installed and you can access to WHMSonic at your WHM Root under the plugins menu.

Installation:
Login to your server root SSH and copy/paste the following command fully and run it.

Code:
cd /root/; rm -f installr.sh; wget http://www.whmsonic.com/setupr/installr.sh; chmod +x installr.sh; ./installr.sh

What I want to know is how do you even get to and use the root access and root SHH in the first place?

some help on the above matter would be great.

Thanks
Daniel
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

You have your access level listed as "Reseller". Resellers do not have "root" access to the system. Instead, your web hosting provider would have root access to the server, and they have created a reseller account for you. You will not be able to install plugins for WHM as a reseller.

Thank you.
 

MKWH

Member
Dec 18, 2013
5
0
1
cPanel Access Level
Reseller Owner
Thanks for the info. I'm not 100% sure if I have access or not so How would I find out? because when they created my account they said i would be able to install whmsonic my self.

Thanks again and hello :)
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Do you use the "root" username when accessing Web Host Manager? You may want to consult with your hosting provider to verify which type of plan you purchased.

Thank you.