Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Help with Bugzilla installation

Discussion in 'General Discussion' started by ns1, Jul 31, 2008.

  1. ns1

    ns1 Active Member

    Aug 8, 2006
    Likes Received:
    Trophy Points:
    I have Centos P4 server with Cpanel 11.23.4-STABLE 26138.

    I want to install Bugzilla for one of my users.
    I have followed instructions from here: and Configuration
    and as far as I understood I should be able to start bugzilla from directory where it is installed:
    or /home/user/public_html/bugzilla/bugzilla
    i have used the second line for httpd.conf

    however i still cannot launch it...

    any thoughts, help please...
    only thing i haven't installed is perl magic but it is optional...

    this is from

    * This is Bugzilla 3.0.4 on perl 5.8.8
    * Running on Linux 2.6.9-67.0.15.ELsmp #1 SMP Thu May 8 10:52:19 EDT 2008

    Checking perl modules...
    Checking for (v2.93) ok: found v3.38
    Checking for TimeDate (v2.21) ok: found v2.22
    Checking for DBI (v1.41) ok: found v1.605
    Checking for PathTools (v0.84) ok: found v3.25
    Checking for Template-Toolkit (v2.12) ok: found v2.19
    Checking for Email-Send (v2.00) ok: found v2.192
    Checking for Email-MIME-Modifier (any) ok: found v1.442

    Checking available perl DBD modules...
    Checking for DBD-Pg (v1.45) not found
    Checking for DBD-mysql (v2.9003) ok: found v4.007

    The following Perl modules are optional:
    Checking for GD (v1.20) ok: found v2.35
    Checking for Template-GD (any) ok: found v1.56
    Checking for Chart (v1.0) ok: found v2.4.1
    Checking for GDGraph (any) ok: found v1.44
    Checking for GDTextUtil (any) ok: found v0.86
    Checking for XML-Twig (any) ok: found v3.32
    Checking for MIME-tools (v5.406) ok: found v5.427
    Checking for libwww-perl (any) ok: found v5.810
    Checking for PatchReader (v0.9.4) ok: found v0.9.5
    Checking for PerlMagick (any) not found
    Checking for perl-ldap (any) ok: found v0.36
    Checking for SOAP-Lite (any) ok: found v0.69
    Checking for HTML-Parser (v3.40) ok: found v3.56
    Checking for HTML-Scrubber (any) ok: found v0.08
    Checking for Email-MIME-Attachment-Stripper (any) ok: found v1.314
    Checking for Email-Reply (any) ok: found v1.202
    Checking for mod_perl (v1.999022) ok: found v2.000004
    Checking for (v3.11) ok: found v3.38

    * NOTE: You must run any commands listed below as root.

    * Certain Perl modules are not required by Bugzilla, but by *
    * installing the latest version you gain access to additional *
    * features. *
    * *
    * The optional modules you do not have installed are listed below, *
    * with the name of the feature they enable. If you want to install *
    * one of these modules, just run the appropriate command in the *
    * "COMMANDS TO INSTALL" section. *

    * PerlMagick * Optionally Convert BMP Attachments to PNGs *

    PerlMagick: /usr/bin/perl -MCPAN -e 'install "Image::Magick"'
    Reading ./localconfig...
    Checking for DBD-mysql (v2.9003) ok: found v4.007
    Checking for MySQL (v4.1.2) ok: found v4.1.22-standard

    Creating .htaccess...
    Removing existing compiled templates ...
    Precompiling templates...
    Fixing file permissions...

    Now that you have installed Bugzilla, you should visit the
    'Parameters' page (linked in the footer of the Administrator
    account) to ensure it is set up as you wish - this includes
    setting the 'urlbase' option to the correct URL.
  2. ns1

    ns1 Active Member

    Aug 8, 2006
    Likes Received:
    Trophy Points:
    is there no one who can help?
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    May 20, 2003
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Root Administrator
    Missing a few things isn't it?

    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. ns1

    ns1 Active Member

    Aug 8, 2006
    Likes Received:
    Trophy Points:
    I don't understand what you mean?

    installation and all is in

    Well i fixed first problem, 403, it was due to permissions as one member pointed out. However, after that I get this
    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    I cannot see where i went wrong.

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice