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Help with CNAME

Discussion in 'Bind / DNS / Nameserver Issues' started by itmonitor, Oct 2, 2017.

  1. itmonitor

    itmonitor Well-Known Member

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    Hello,

    I am setting up a branded url shortener.

    To do it, I created a subdomain go.mydomain.com and as per instructions am trying to add the following CNAME, please check screenshot here -- Removed -

    However, it will not work - Removed -
    CNAME Syntax seems good, I am at a loss why it will result in error.

    Any advice is welcome! :)
     
    #1 itmonitor, Oct 2, 2017
    Last edited by a moderator: Oct 2, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you let us know the specific error message you are receiving? Is the CNAME record pointing towards an external domain name, or a domain name hosted on the cPanel server?

    Thank you.
     
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