Hepl needed, deleting DNS zone on WHM

mrengland

Member
Oct 15, 2011
5
0
51
cPanel Access Level
Reseller Owner
when terminating an account on my WHM i checked the "keep dns zone" box and now cannot create the account again or delete the dns zone, im a bit of a novice on this and would apprieciate a litlle bit of help, thanks
 

mrengland

Member
Oct 15, 2011
5
0
51
cPanel Access Level
Reseller Owner
hi just tried to do that but i dont have shell accsess enable on my account, so i have contacted the company that i purchased the reseller account from and they are sorting it there side. thanks for all your help ModServ.
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,606
33
238
somewhere over the rainbow
cPanel Access Level
Root Administrator
Of note, if you want to remove an account to recreate it, you would not want to check "keep dns zone" box since that will prevent recreating the account. The only time the DNS zone should be kept is when you are moving an account between servers in a cluster and need the DNS zone to be moved to the new server.