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Hetzner servers, cPanel and WebDav Backups

Discussion in 'Data Protection' started by Yiannis, Aug 3, 2015.

  1. Yiannis

    Yiannis Member

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    Hello,

    Does anyone has tried to use WebDav for backups in cPanel, via Hetzner.de?

    Thank you.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    I don't see any existing threads from users reporting WebDav backup configurations with that provider. However, I see no reason why it wouldn't work as long as the provider accepts WebDav connections. Feel free to test it out and let us know if you encounter any issues.

    Thank you.
     
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  3. Yiannis

    Yiannis Member

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    Hi Michael,

    Thanks for your reply.

    I've got this error message (screenshot).

    Code:
    [B]Error[/B]: Validation for transport “u109833.your-backup.de” failed: Could not open “http://u109833.domain.de:80//”: Unauthorized. Basic realm="WebDAV Restricted"
    
    WebHost Manager – server.png


    Here are the settings for WebDav, in cPanel:

    webdav-settings-cPanel.png

    Thanks in advance :)

    t
     
    #3 Yiannis, Aug 4, 2015
    Last edited by a moderator: Aug 5, 2015
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Can you access that service through WebDAV manually using a client such as Transmit or BitKinex?

    Thank you.
     
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  5. Yiannis

    Yiannis Member

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    Hi Michael,

    I'm trying to login using BitKinex, but I think I can't. The below message is displayed.

    Code:
    Probing for WebDAV support ...
    Resolving host name "u109833.domain.de" ...
    Connecting ( u109833.domain.de => ip: 78.47.x.xxx, port: 80 )
    couldn't connect to u109833.domain.de => ip: 78.47.x.xxx, port: 80; err. code: 0
    Probing for WebDAV support ...
    Resolving host name "u109833.domain.de" ...
    Connecting ( u109833.your-backup.de => ip: 78.47.x.xxx, port: 80 )
    couldn't connect to u109833.domain.de => ip: 78.47.x.xxx, port: 80; err. code: 0
    
    
     
    #5 Yiannis, Aug 5, 2015
    Last edited by a moderator: Aug 5, 2015
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I suggest contacting your provider to ask them for more details about their WebDAV service and if there are any special requirements when using it.

    Thank you.
     
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  7. Yiannis

    Yiannis Member

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    Hi Michael,

    That was the reason I've created this post :)
    I haven't supported for hosting, and it is just a dedicated server that I have support only for the hardware. No one at "Hetzner" company can help me on this issue. I'm searching if anyone here has a similar problem with me and also has a dedicated server at Hetzner (Germany).

    Thanks :)
     
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    You may want to check with their support, because general questions about a service they offer may not be considered support for your server. You may not receive a response from other users here because it's not a service that's used by many other people on our forums from what I can tell.

    Thank you.
     
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  9. Yiannis

    Yiannis Member

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    Ok Michael, I will. Thanks.
     
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