Hey Admins - Check Yourselves

As an admin I actually concur with your suggestion for company forums;

That and EVERY forum I troll has a different search function (even from the same forum scripts, they are often setup differently - returning different results).

Best put - find a hosting provider that will actually help you

 

That is done for a reason. Specifically, it's so that people who actually are willing to put forth even the slightest effort to help themselves can find the information more quickly using the search function. Avoid the threads that show the little lock icon, and you'll be able to find useful information rather than digging around useless threads. There's really no point in answering the same question over and over again. It just encourages those who want other people to do everything for them.

 

You can't afford to simply close a thread and say "go find it yourself" when these people pay you money....

Community Forums - yes by all means. But I think he means forums at his hosting company's site.

 

Agreed, it's a rare occasion when a thread gets locked on these forums. I'm having a hard time even thinking about when was the last time that we locked a thread on these forums.

I usually leave threads open just in case someone's specific situation is different from that mentioned on another thread.