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Hidden folder

Discussion in 'General Discussion' started by ASTRAPI, Jun 16, 2009.

  1. ASTRAPI

    ASTRAPI Well-Known Member

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    Hello

    I was use another panel and now i start using cpanel without any problems exept that i have a folder in my public_html named profile and i can't view it using my ftp prg.

    I can view it using the cpanel file manager...

    Any idea why my ftp can't view it know?

    Thanks
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    When you login to FTP, are you going into the public_html directory?
     
  3. ASTRAPI

    ASTRAPI Well-Known Member

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    If i use the normal cpanel account yes.

    If i use the root i am in a directory before.

    I check it only in the first case.
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    So you log in as the cPanel user, then manually change directory into public_html but still don't see the file?
     
  5. ASTRAPI

    ASTRAPI Well-Known Member

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    Yes correct
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    And the owner of that folder is the cPanel user, or is it nobody (99)? Sounds to me to be the latter. Although you should still be able to see it.
     
  7. ASTRAPI

    ASTRAPI Well-Known Member

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    cpanel user
     
  8. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Do you have access to the "root" user account on this server? If not, I recommend you contact your hosting provider to receive assistance with this issue. If they need assistance, have them contact our technical analysts: http://tickets.cPanel.net/submit
     
  9. ASTRAPI

    ASTRAPI Well-Known Member

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    Ok i fix it thanks :)
     
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