cPanelLauren

Product Owner II
Staff member
Nov 14, 2017
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Yea, it doesn't go away and you can't make it go away except with an ad blocker I believe. The PO for the team is aware of the thread here and your guys' concerns. I'll update him again as well.

If you took the survey and it disappeared would that be a better experience?
 
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keat63

Well-Known Member
Nov 20, 2014
1,961
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Root Administrator
For me, having it dissapear once i'd left feedback would be preferable.
I personally find it a little intrusive.

If it were on the forum, then i'd probably say that i'd have to live with it.
However, it's on my own server, and this I feel should be private and my own choice.

Last week, I submitted the survey, leaving a top score.
But a few days ago (i must have been having an off day), i left another survey giving only a 5 and a comment asking for the pop out to subside.
 

Spirogg

Well-Known Member
Feb 21, 2018
700
157
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chicago
cPanel Access Level
Root Administrator
Hello @cPanelLauren ,

I agree with @keat63 this should go away and we should be able to turn it off in WHM settings.

We should not have to pay 45.00 a month and be forced to deal with this on our own servers, very intrusive and Aggravating to see even after adding feedback.

I dont want to be forced to give feedback if I'm paying for a service, If it were free service or the trial then I could understand.

It should give you the option to remove this from our servers should not be stuck seeing this popup.
I'm really aggravated...

PLEASE TELL THEM TO STOP!

thanks so much
Spiro
 
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jrxpress

Member
Sep 26, 2014
18
1
53
New York, United States
cPanel Access Level
Root Administrator
yes, I'd also like to know how to hide it.. its been very annoying.. I thought it was there merged with the cPanel Analytics but after I disabled it that Feedback still shows over and over and I already took the 90 Seconds Survey, so its not necessary it to prompt over and over anymore !!
 

kamm

Well-Known Member
Jan 17, 2004
61
1
158
Spain
cPanel Access Level
Root Administrator
@cPRex - that's strange. I have 2 servers running WHM v96.0.11 - on one the icon doesn't show on the other it's there. Either way there really should be an official way to disable this, after all this is paid software and I don't want to spend time figuring out how to disable it with my adblocker.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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Unfortunately running an adblocker is the only suggestion I have, although it shouldn't require any customization to stop that link. I'm using AdBlocker Ultimate on my end and it is removing that by default.

At this time, the interface team doesn't want that option removed so there isn't a tool to do it.
 

Handssler Lopez

Well-Known Member
Apr 30, 2019
90
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18
Guatemala
cPanel Access Level
Root Administrator
Unfortunately running an adblocker is the only suggestion I have, although it shouldn't require any customization to stop that link. I'm using AdBlocker Ultimate on my end and it is removing that by default.

At this time, the interface team doesn't want that option removed so there isn't a tool to do it.
This is already an old answer and it was discussed at the time it was added and always the only solution has been addblock

"At this time, the interface team doesn't want that option removed so there isn't a tool to do it."

this is not a rewarding answer for anyone, personally I use AdBlockPlus but I disable it in WHM / cPanel it really is annoying not being able to remove it, they should at least think of a solution for all those who feel that cPanel function is intrusive and does not contribute nothing to the cPanel functionalities once it has already been answered.

cPanel IS NOT FREE for this reason it should be able to provide a solution to this