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hiding servername and masking emails?

Discussion in 'E-mail Discussions' started by adrov, Sep 20, 2009.

  1. adrov

    adrov Member

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    When my customers create an account in the WHM panel they see:
    Notification => admin@mydomain.com via EMAIL [level => 3]

    Can i mask somehow this email?

    Also there is another email which comes on the address of creator:
    New account on "servername"

    can i hide this servername somehow
     
  2. optize

    optize Well-Known Member

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    Create a generic domain and use it for your server's hostnames, that's what most people do that have resellers.
     
  3. adrov

    adrov Member

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    Well major problem is i have like 100 active customers and changing "HOSTNAME" is quite a pain in ass usually :S

    Or its not anymore in whm 11.*?
     
  4. Spiral

    Spiral BANNED

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    Why would changing the hostname be a pain?

    It only takes a minute to change your hostname and there is an option to do this right on your WHM menu.

    HOWEVER ...

    It should be noted that changing the hostname also typically blows your Cpanel license out the window temporarily.

    Should you suddenly get problems saying your server is not licensed after you change the hostname, you need to run "cpkeyclt" from SSH:
    Code:
    # /usr/local/cpanel/cpkeyclt
    
    As a suggestion, I would have your server provider put in a PTR reverse IP record with your new hostname.

    That's basically it! You should be good to go! ;)
     
  5. adrov

    adrov Member

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    Well it would be a pain, because if i change my current hostname 111.com to 222.com, all users would have to change their email settings to fetch emails from 222.com instead of old 111.com :S

    This would be a pain.

    Anyone have any idea how to solve this? Best would be to mask hostname or hide it somehow...
     
  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    The settings cPanel provides is for users to use mail.example.com (where example.com is their domain).

    If for some unforeseeable reason your users are using your server's hostname rather than their domain, keep in mind that any domain or IP that points to your cPanel/WHM server can be used to connect to the mail services.
     
  7. Spiral

    Spiral BANNED

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    Umm .... If your users are using the hostname then you got your users configuring their mail clients with the wrong information! :rolleyes:

    Generally speaking, Cpanel is designed to use "mail.domain.com" as the mail server where "domain.com" is the user's own domain name. The hostname for all practical purposes is irrelevant to the user's account.

    However, if you made the mistake of setting things up like it sounds like,
    you can still go ahead and change the server's actual hostname and leave the original hostname address still pointing to the same IP or even better, make it a CNAME pointing to the new hostname!
     
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