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High 5 minute load average alert

Discussion in 'General Discussion' started by Sathesh, Jul 20, 2016.

  1. Sathesh

    Sathesh Registered

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    I've got a 2GB RAM VPS and I've been getting mails with 'lfd on High 5 minute load average alert' from the server like every hour or so (not exactly 1 hour though). The overall traffic seems to be low and in fact it has dropped in the last few days. I've attached the latest ps.txt file. Can anyone please help? I see a lot of 'nobody' and '501' user in the attached file. Is that a problem? Thanks in advance.
     
    #1 Sathesh, Jul 20, 2016
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Note the CPU usage for account: thinaboomi

    You might want to take a closer look at that account.
     
    #2 Infopro, Jul 20, 2016
  3. Sathesh

    Sathesh Registered

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    Thanks Infopro. That's the hosting account. What or where should I look and what should I do?
     
    #3 Sathesh, Jul 20, 2016
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Is the site software (wordpress for example) and all plugins and themes for it fully up to date?

    Assuming you have root access to the server, do you have CSF installed?
     
    #4 Infopro, Jul 20, 2016
  5. Sathesh

    Sathesh Registered

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    Yes, it's powered by Drupal and CSF is installed on it. I haven't updated the modules / plugins in a while since it might break something. It usually breaks something and that's why I'm scared to update when things just work fine. And the database is just huge that it can't restored quick enough if something goes wrong. This message popped up just recently during this week and the website has been doing fine for the last 2+ years. How can I pinpoint the issue?
     
    #5 Sathesh, Jul 21, 2016
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I think you just did. Out of date scripts get attacked because they're out of date and not secure.

    You should visit the drupal support site and find someone to help you update properly.

    Drupal has had 6 updates to the core in the past month alone.
    drupal.org/node/3060/release
     
    #6 Infopro, Jul 21, 2016
  7. Sathesh

    Sathesh Registered

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    Thanks for that. It just looks like the 'Print, PDF, Email' module had been receiving heavy email (spam) requests (didn't had Captcha in the form). After disabling that module, server seems to be running smoothly so far. I haven't received the 'High 5 minute load average alert' in almost 18 hours. I'll try updating that module and try to re-enable it. Thanks for your help.
     
    #7 Sathesh, Jul 22, 2016
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  8. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Excellent. Good luck with this.
     
    #8 Infopro, Jul 22, 2016
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