Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

High 5 minute load average alert

Discussion in 'General Discussion' started by Sathesh, Jul 20, 2016.

  1. Sathesh

    Sathesh Registered

    Joined:
    Jul 20, 2016
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    India
    cPanel Access Level:
    Website Owner
    I've got a 2GB RAM VPS and I've been getting mails with 'lfd on High 5 minute load average alert' from the server like every hour or so (not exactly 1 hour though). The overall traffic seems to be low and in fact it has dropped in the last few days. I've attached the latest ps.txt file. Can anyone please help? I see a lot of 'nobody' and '501' user in the attached file. Is that a problem? Thanks in advance.
     
    #1 Sathesh, Jul 20, 2016
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,170
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Note the CPU usage for account: thinaboomi

    You might want to take a closer look at that account.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Jul 20, 2016
  3. Sathesh

    Sathesh Registered

    Joined:
    Jul 20, 2016
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    India
    cPanel Access Level:
    Website Owner
    Thanks Infopro. That's the hosting account. What or where should I look and what should I do?
     
    #3 Sathesh, Jul 20, 2016
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,170
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Is the site software (wordpress for example) and all plugins and themes for it fully up to date?

    Assuming you have root access to the server, do you have CSF installed?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 Infopro, Jul 20, 2016
  5. Sathesh

    Sathesh Registered

    Joined:
    Jul 20, 2016
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    India
    cPanel Access Level:
    Website Owner
    Yes, it's powered by Drupal and CSF is installed on it. I haven't updated the modules / plugins in a while since it might break something. It usually breaks something and that's why I'm scared to update when things just work fine. And the database is just huge that it can't restored quick enough if something goes wrong. This message popped up just recently during this week and the website has been doing fine for the last 2+ years. How can I pinpoint the issue?
     
    #5 Sathesh, Jul 21, 2016
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,170
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    I think you just did. Out of date scripts get attacked because they're out of date and not secure.

    You should visit the drupal support site and find someone to help you update properly.

    Drupal has had 6 updates to the core in the past month alone.
    drupal.org/node/3060/release
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 Infopro, Jul 21, 2016
  7. Sathesh

    Sathesh Registered

    Joined:
    Jul 20, 2016
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    India
    cPanel Access Level:
    Website Owner
    Thanks for that. It just looks like the 'Print, PDF, Email' module had been receiving heavy email (spam) requests (didn't had Captcha in the form). After disabling that module, server seems to be running smoothly so far. I haven't received the 'High 5 minute load average alert' in almost 18 hours. I'll try updating that module and try to re-enable it. Thanks for your help.
     
    #7 Sathesh, Jul 22, 2016
    Infopro likes this.
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,170
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Excellent. Good luck with this.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #8 Infopro, Jul 22, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - High minute load
  1. maxmizban

    kswapd0 high cpu

    maxmizban, Jun 16, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    66
    cPanelMichael
    Jun 18, 2018 at 1:57 PM
  2. oreo240

    MySQL processes using high memory

    oreo240, Jun 12, 2018, in forum: Database Discussion
    Replies:
    3
    Views:
    69
    cPanelLauren
    Jun 13, 2018
  3. Chirag Aggarwal

    High Physical memory usage even at no traffic

    Chirag Aggarwal, May 31, 2018, in forum: General Discussion
    Replies:
    9
    Views:
    194
    cPanelMichael
    Jun 1, 2018
  4. cPanelResources

    Tutorial Troubleshooting high server loads on Linux servers

    cPanelResources, May 8, 2018, in forum: Workarounds and Optimization
    Replies:
    0
    Views:
    128
    cPanelResources
    May 8, 2018
  5. Gareth-AWD

    Remote MySQL latency very high

    Gareth-AWD, Apr 24, 2018, in forum: Database Discussion
    Replies:
    3
    Views:
    110
    cPanelMichael
    Apr 25, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice