uk01

Well-Known Member
Dec 31, 2009
206
19
68
Hi there,

For the last 2 days we've spent many hours on a high cpu issue.

Looking at the top command and also processes in WHM, nothing obvious like usually you see.

We've tried csf port flood settings, etc etc

Tonight even moved 17 accounts off the server and migrated them just so we have less to work with.

The server continuously runs at 75-90% cpu (checking in vcenter) - it usually uses around 20-30%

Very odd, it's almost as if there is something running at root level all the time but the only thing which shows up in top is cdp (r1soft) for a few minutes which is expected.

We've even installed a trial of cloudlinux, but even that doesn't show what's using the cpu...

Any ideas? :-(
My brain hurts and I'm used to this server admin.
 

GOT

Get Proactive!
PartnerNOC
Apr 8, 2003
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Chesapeake, VA
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DataCenter Provider
So, CPU load in top on the VM is very low, but the CPU usage reported in VCenter is high?

You check other VM's running in there? Are most of them reporting high?
 

uk01

Well-Known Member
Dec 31, 2009
206
19
68
In vcemter that vm shows as high, but the others show as normal usage.

Network packets for that vm also show higher

The load in WHM shows as 4-6

Yet top doesn’t show anything obvious using the cpu. Very odd

Early this morning it suddenly stopped, load dropped straight down, several hours ok, then back up.
 

uk01

Well-Known Member
Dec 31, 2009
206
19
68
I did at some stage, just checked again with a different command netstat -at

Then noticed load has dropped again 10 mins ago, boom, down from 80% to 10%.

I’ll check Netstat again when it shoots up
 

uk01

Well-Known Member
Dec 31, 2009
206
19
68
Thanks, that’s one of the pages I’ve already referenced in the 24 hours before posting here.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
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Hello @uk01,

Do you notice any output to /var/log/messages or /var/log/dmesg that could indicate an issue with the hardware?

Thank you.
 

uk01

Well-Known Member
Dec 31, 2009
206
19
68
I didn’t check, but will do next time load goes up.

The other vm’s are ok though on the same host.

Weirdly the load has been stable for about 24hrs or so, no idea what caused it but it seemed to disappear overnight.

If it comes back I’ll check those folders
 
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