launch

Registered
Nov 12, 2014
4
0
51
cPanel Access Level
Root Administrator
My server has been playing up lately. Some websites on it are taking 20 seconds to load, while others are taking .5ms. The weird thing is its not consistent.

Here is the output from iostat. Is the util column abnormal?

Code:
-bash-3.2# iostat -x 1 10

avg-cpu:  %user  %nice %system %iowait  %steal  %idle
  2.16  0.62  1.03  14.79  0.85  80.56

Device:  rrqm/s  wrqm/s  r/s  w/s  rsec/s  wsec/s avgrq-sz avgqu-sz  await  svctm  %util
xvda1  149.83  64.69 249.07 45.12  7259.20  891.51  27.71  3.20  10.89  2.12  62.25
xvda2  0.00  0.00  0.00  0.00  0.04  0.00  8.56  0.00  1.48  1.48  0.00

avg-cpu:  %user  %nice %system %iowait  %steal  %idle
  1.60  0.00  1.20  22.60  5.60  69.00

Device:  rrqm/s  wrqm/s  r/s  w/s  rsec/s  wsec/s avgrq-sz avgqu-sz  await  svctm  %util
xvda1  56.44  0.00 707.92  0.00 24792.08  0.00  35.02  7.93  11.21  1.38  97.43
xvda2  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00

avg-cpu:  %user  %nice %system %iowait  %steal  %idle
  3.21  0.00  0.20  25.05  2.81  68.74

Device:  rrqm/s  wrqm/s  r/s  w/s  rsec/s  wsec/s avgrq-sz avgqu-sz  await  svctm  %util
xvda1  55.00  0.00 570.00  0.00 15200.00  0.00  26.67  7.62  13.34  1.76 100.40
xvda2  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00

avg-cpu:  %user  %nice %system %iowait  %steal  %idle
  0.40  0.00  0.99  20.83  1.79  75.99

Device:  rrqm/s  wrqm/s  r/s  w/s  rsec/s  wsec/s avgrq-sz avgqu-sz  await  svctm  %util
xvda1  132.00  0.00 571.00  0.00 18632.00  0.00  32.63  7.00  12.21  1.75 100.00
xvda2  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00

avg-cpu:  %user  %nice %system %iowait  %steal  %idle
  1.99  0.00  0.99  21.27  1.99  73.76

Device:  rrqm/s  wrqm/s  r/s  w/s  rsec/s  wsec/s avgrq-sz avgqu-sz  await  svctm  %util
xvda1  70.30  0.00 274.26  0.00  8221.78  0.00  29.98  3.73  14.15  3.57  97.82
xvda2  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00

avg-cpu:  %user  %nice %system %iowait  %steal  %idle
  0.00  0.00  0.00  21.00  0.83  78.17

Device:  rrqm/s  wrqm/s  r/s  w/s  rsec/s  wsec/s avgrq-sz avgqu-sz  await  svctm  %util
xvda1  54.00  191.00 514.00 43.00 16640.00  1872.00  33.24  6.14  11.06  1.74  96.80
xvda2  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00

avg-cpu:  %user  %nice %system %iowait  %steal  %idle
  0.00  0.00  0.19  22.12  0.19  77.50

Device:  rrqm/s  wrqm/s  r/s  w/s  rsec/s  wsec/s avgrq-sz avgqu-sz  await  svctm  %util
xvda1  20.00  0.00 240.00  0.00  3680.00  0.00  15.33  2.14  8.80  4.10  98.40
xvda2  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00

avg-cpu:  %user  %nice %system %iowait  %steal  %idle
  0.38  0.00  1.34  18.13  1.15  79.01

Device:  rrqm/s  wrqm/s  r/s  w/s  rsec/s  wsec/s avgrq-sz avgqu-sz  await  svctm  %util
xvda1  190.29  0.00 525.24  0.00 17188.35  0.00  32.72  4.92  9.44  1.84  96.70
xvda2  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00

avg-cpu:  %user  %nice %system %iowait  %steal  %idle
  0.80  0.00  2.41  20.72  2.41  73.64

Device:  rrqm/s  wrqm/s  r/s  w/s  rsec/s  wsec/s avgrq-sz avgqu-sz  await  svctm  %util
xvda1  190.00  0.00 680.00  0.00 19904.00  0.00  29.27  6.53  9.52  1.39  94.80
xvda2  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00

avg-cpu:  %user  %nice %system %iowait  %steal  %idle
  0.40  0.00  0.40  21.69  1.41  76.10

Device:  rrqm/s  wrqm/s  r/s  w/s  rsec/s  wsec/s avgrq-sz avgqu-sz  await  svctm  %util
xvda1  84.16  0.00 535.64  0.00 10225.74  0.00  19.09  6.14  11.45  1.83  98.22
xvda2  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00  0.00

Any help on how to debug this would be appreciated!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
Hello,

I do see the iowait values are elevated, but it's difficult to determine why that is. The following thread is a good place to get started when troubleshooting this type of issue:

Troubleshooting High Loads On Linux Systems

Thank you.
 

launch

Registered
Nov 12, 2014
4
0
51
cPanel Access Level
Root Administrator
Thanks, I've been reading through that but I'm not sure what values are abnormal. Do these look ok?

sar -p
Code:
-          CPU     %user     %nice   %system   %iowait    %steal     %idle
Average:          all      1.78      0.32      0.91     14.12      0.55     82.31
sar -r
Code:
-    kbmemfree kbmemused  %memused kbbuffers  kbcached kbswpfree kbswpused  %swpused  kbswpcad
Average:      1295779   1849949     58.81      3489    570074         0         0      0.00         0
sar -d says "Requested activities not available in file"
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
I am happy to see you were able to determine the cause of the issue. Thank you for updating us with the outcome.