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high load during backup

Discussion in 'General Discussion' started by hikaro, Mar 12, 2009.

  1. hikaro

    hikaro Well-Known Member

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    Hi,

    When my cpanel doing backup, it always load very high cause all the website cant open, any idea to control the cpu load? another server doing well without problem
    the version of cpanel is
    WHM 11.23.2 cPanel 11.23.6-S27698
     
  2. minotauro

    minotauro Well-Known Member

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    Hi hikaro,

    Do you have RAID1? Do you have any account with more 2 GB of disk space used?

    Minotauro.
     
  3. hikaro

    hikaro Well-Known Member

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    Hi,

    no raid, but i think big file is not issue, because another server also have big file more than 2GB, but do not have this problem

    the server load always below than 4,
    but for this server always load more than 10
     
  4. nakamura00

    nakamura00 Active Member

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    Try to update your cPanel to 11.24 :)


    Improved Backup Performance -- Speed is safe.

    cPanel's backup facilities in 11.24 have seen significant speed increases. In previous versions, load averages while backups were running could be as high as 3. With our reworked and enhanced backup system, load averages tend to stay around 1.2 when backups run on servers with many accounts. This is an extremely substantial performance increase that you and your customers will notice right away. With our new backup system, there is no reason not to keep your data safe.

    [​IMG]
     
  5. ANewDay

    ANewDay Well-Known Member

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    I read about the backup not backing up some accounts or incomplete backups in version 11.24. :eek
     
  6. shenzy

    shenzy Well-Known Member

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    I have 11.24, and "suspended" acounts have problems in backup...


     
  7. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    If you are experiencing issues with backups in 11.24, please submit a ticket at http://tickets.cPanel.net/submit - this will allow our technical analysts to see what is causing this on your server so corrective action can be taken. If bug fixes are needed, submitting a ticket will expedite such repairs.
     
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