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high load need technician

Discussion in 'General Discussion' started by gnomo, Dec 22, 2011.

  1. gnomo

    gnomo Member

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    Holo:
    I have an vps server with cpanel. Today I have 7 hours with high load average (from 4 to 20). I don't know what is the problem. I need a technician for solve it.
    Could you help me?
    Thanks,
     
  2. faisikhan

    faisikhan Well-Known Member

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    Hi Gnomo,

    Sure I will help you but will you please run the top command on your server and see which service or daemon is creating the load, paste the result here.
     
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  3. gnomo

    gnomo Member

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    The problem is that I cannot view which service has de problem. Apparently all is ok.
    It's possible the problem would be the vps?
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    The following option is available in Web Host Manager to get an idea of which processes are using the most CPU/Memory per day:

    "WHM >> Server Status >> Daily Process Log"

    You may also want to consult with your VPS hosting provider to determine if there are any faults with the VPS hardware node.

    Thank you.
     
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  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    If you are unable to determine the cause of the issue and your VPS provider cannot assist you either, you may wish to hire someone from our catalog to help you for system administration:

    Dev & Sys Admin Services « Application Catalog
     
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