I am having the same issue as OP.
I work for the owner of
http://www.bioenergetics-society.com, and the counters on all of the pages were reported to be broken as of this afternoon. Basically, it was working fine in the past and suddenly stopped working today without any changes being made.
I went into the index.shtml page to see what the coding was, and I noticed it said /cgi-sys rather than /cgi-bin. I'm unfamiliar with cpanel scripting, so I went into cpanel and checked for myself. Indeed the actual code provided by the system included /cgi-sys. But the problem is, I copied and pasted a new code and it still did not work. On all of the other pages of my boss's website the counter is showing up as [an error occurred while processing this directive].
I'm about to just go download a regular counter script and put it in the cgi-bin since I can't figure out where cgi-sys is located and where the .dat file is located on the server. But my boss prefers the one he had, any help on how to fix this would be appreciated.
Thanks a lot,
Sherry