/home/username/tmp not being created with new accounts (no stats programs work)

tutt

Well-Known Member
PartnerNOC
Apr 16, 2003
46
0
156
I just recently realized that no new accounts are being created with the /home/username/tmp directory so therefore, Awstats and other stats programs don't work until I manually copy over the tmp directory from another user and change all the settings. This is no fun. I do have the wwwacct file chattr +i and have for a while. I am wondering if this file may have changed in a recent release of cPanel and may account for why the new accounts are not being setup properly. Otherwise, does anyone have any ideas??
 

theprimehost

Active Member
Nov 24, 2002
29
0
151
tutt said:
I just recently realized that no new accounts are being created with the /home/username/tmp directory so therefore, Awstats and other stats programs don't work until I manually copy over the tmp directory from another user and change all the settings. This is no fun. I do have the wwwacct file chattr +i and have for a while. I am wondering if this file may have changed in a recent release of cPanel and may account for why the new accounts are not being setup properly. Otherwise, does anyone have any ideas??
I'm getting this too. Any thoughts?
 

theprimehost

Active Member
Nov 24, 2002
29
0
151
I was able to fix it by doing the following:

Manually creating a "tmp" directory.
Running /scripts/runweblogs username

This appears to have corrected it for me.


Best Regards,
Darrell
 

theprimehost

Active Member
Nov 24, 2002
29
0
151
Er...disregard that only "appeared" to have corrected it.
 

netlook

Well-Known Member
Mar 25, 2004
335
0
166
Didn't help :mad:

Does anybody have "OLD" wwwacct script so we will look into and grab usefull things to build our /tmp creator :cool: until cPanelBilly do something with it :D
 

netlook

Well-Known Member
Mar 25, 2004
335
0
166
Hello?

Is there anybody who can solve this problem?! Is there any working version of cPanel now?
 

Eli_ch

Member
Aug 18, 2003
17
0
151
Switzerland
i firstly thought i had the same problem like you, but now i think this isn't really a big problem!

1. in your whm, check under tweak settings your entries in section "Stats Programs"

2. then perhaps you can start the script /usr/local/cpanel/cpanellogd

now, the tmp dir should exists.

greets

eli
 

krisdv

Well-Known Member
Jun 18, 2003
176
0
166
Belgium
I'm running Cpanel 9.9.9 S15 and for each account I create the folder /tmp/webalizer is created but /tmp/awstats and the awstats config file is not created. I did install statselect but that's done some time ago. And awstats and webalizer are put as default.

In Tweak setting under stats programs these three are selected:

Awstats Reverse Dns Resolution
Awstats Stats
Webalizer Stats
 

alrock

Active Member
May 31, 2004
34
0
156
Can you expand a little on how to reinstall the rrdtool? Many here are not linux gurus and it may stop 300 threads on the same subject from forming.
 

project3

Member
Feb 7, 2005
16
0
151
still not working

I have the same problem I reinstalled rrdtool and still I cant add any more domains because tmp dir that holds stats is not created.