I just recently realized that no new accounts are being created with the /home/username/tmp directory so therefore, Awstats and other stats programs don't work until I manually copy over the tmp directory from another user and change all the settings. This is no fun. I do have the wwwacct file chattr +i and have for a while. I am wondering if this file may have changed in a recent release of cPanel and may account for why the new accounts are not being setup properly. Otherwise, does anyone have any ideas??