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Horde Failure

Discussion in 'General Discussion' started by Bud Spencer, Oct 4, 2006.

  1. Bud Spencer

    Bud Spencer Member

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    Hello!

    When our customers use Horde on their own accounts, they get the following message:

    Notice: unserialize(): Error at offset 454 of 4692 bytes in /usr/local/cpanel/base/horde/lib/Horde/Identity.php on line 79

    Horde works, but they can not use their own signature, setting, etc.

    How can i solve the problem!?! Any ideas?

    Thanks for support on this issue...

    Greetings...

    Bud...
     
  2. designeru

    designeru Well-Known Member

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    not sure...

    try /scripts/fullhordereset and let us know if it helped.
    Also, try upgrading WHM /scripts/upcp --force
     
  3. Bud Spencer

    Bud Spencer Member

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    No... both commands did not work...

    :-(
     
  4. MRiscado

    MRiscado Member

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    I have this same problem.

    Notice: unserialize(): Error at offset 46 of 846 bytes in /usr/local/cpanel/base/horde/lib/Horde/Identity.php on line 79

    Any idea?
    Thanks
     
  5. carluk

    carluk Well-Known Member

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    Did you try the scripts listed above? What build of cpanel are you using?
     
  6. MRiscado

    MRiscado Member

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    Yes...
    I try touch /var/cpanel/usecpphp , /scripts/fixwebmail and upcp to Stable_48

    When I used /scripts/fixwebmail , an error was show:
    chown: failed to get attributes of `/usr/local/etc/cpanel/base/webmail/data': No such file or directory
    chmod: failed to get attributes of `/usr/local/etc/cpanel/base/webmail/data': No such file or directory

    I thank the attempt to help me. You have another idea?
     
  7. carluk

    carluk Well-Known Member

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    You could try:

    Code:
    /usr/local/cpanel/bin/updatehorde --force
    
    Also what does the following return:

    Code:
    /usr/local/cpanel/3rdparty/bin/php -v
    
     
  8. MRiscado

    MRiscado Member

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    Hi carluk,

    I try it
    Code:
    /usr/local/cpanel/bin/updatehorde --force
    and show it
    Code:
    Archiving current Horde data to /var/cpanel/horde/horde.backup.sql.1161091185
    Cleaning old Horde data archives
    Skipping /var/cpanel/horde/horde.backup.sql.1161091185 (archived)
    Skipping /var/cpanel/horde/horde.backup.sql.1158788803 (archived)
    Database "horde" dropped
    Creating Horde database
    Updating Pear modules ...Done
    Restoring Horde data
    Resyncing Horde database items
    Done. Horde updated to 3.1.3
    
    The problem is not solved. The error menssage persist.
    Code:
    Notice: unserialize(): Error at offset 46 of 854 bytes in /usr/local/cpanel/base/horde/lib/Horde/Identity.php on line 79
    When I type it
    Code:
    /usr/local/cpanel/3rdparty/bin/php -v
    this is returned
    Code:
    PHP 4.4.2 (cgi) (built: Oct 16 2006 14:04:56)
    Copyright (c) 1997-2006 The PHP Group
    Zend Engine v1.3.0, Copyright (c) 1998-2004 Zend Technologies
    Any idea?
    Thanks
     
  9. krava

    krava Well-Known Member

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    Try to resolve the issue by running:
    /scripts/updatenow
    /scripts/makecpphp
     
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