Horde Failure

[Bud Spencer]

Hello!

When our customers use Horde on their own accounts, they get the following message:

Notice: unserialize(): Error at offset 454 of 4692 bytes in /usr/local/cpanel/base/horde/lib/Horde/Identity.php on line 79

Horde works, but they can not use their own signature, setting, etc.

How can i solve the problem!?! Any ideas?

Thanks for support on this issue...

Greetings...

Bud...

 

[designeru]

not sure...

try /scripts/fullhordereset and let us know if it helped.
Also, try upgrading WHM /scripts/upcp --force

 

[Bud Spencer]

No... both commands did not work...

:-(

 

[MRiscado]

I have this same problem.

Notice: unserialize(): Error at offset 46 of 846 bytes in /usr/local/cpanel/base/horde/lib/Horde/Identity.php on line 79

Any idea?
Thanks

 

[carluk]

Did you try the scripts listed above? What build of cpanel are you using?

 

[MRiscado]

Did you try the scripts listed above? What build of cpanel are you using?

Yes...
I try touch /var/cpanel/usecpphp , /scripts/fixwebmail and upcp to Stable_48

When I used /scripts/fixwebmail , an error was show:
chown: failed to get attributes of `/usr/local/etc/cpanel/base/webmail/data': No such file or directory
chmod: failed to get attributes of `/usr/local/etc/cpanel/base/webmail/data': No such file or directory

I thank the attempt to help me. You have another idea?

 

[carluk]

You could try:

/usr/local/cpanel/bin/updatehorde --force

Also what does the following return:

/usr/local/cpanel/3rdparty/bin/php -v

 

[MRiscado]

Hi carluk,

I try it

/usr/local/cpanel/bin/updatehorde --force

and show it

Archiving current Horde data to /var/cpanel/horde/horde.backup.sql.1161091185
Cleaning old Horde data archives
Skipping /var/cpanel/horde/horde.backup.sql.1161091185 (archived)
Skipping /var/cpanel/horde/horde.backup.sql.1158788803 (archived)
Database "horde" dropped
Creating Horde database
Updating Pear modules ...Done
Restoring Horde data
Resyncing Horde database items
Done. Horde updated to 3.1.3

The problem is not solved. The error menssage persist.

Notice: unserialize(): Error at offset 46 of 854 bytes in /usr/local/cpanel/base/horde/lib/Horde/Identity.php on line 79

When I type it

/usr/local/cpanel/3rdparty/bin/php -v

this is returned

PHP 4.4.2 (cgi) (built: Oct 16 2006 14:04:56)
Copyright (c) 1997-2006 The PHP Group
Zend Engine v1.3.0, Copyright (c) 1998-2004 Zend Technologies

Any idea?
Thanks

 

[krava]

Try to resolve the issue by running:
/scripts/updatenow
/scripts/makecpphp