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Horde Filter not working

Discussion in 'General Discussion' started by barryjacq2, Sep 7, 2006.

  1. barryjacq2

    barryjacq2 Registered

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    Software version:
    I am using cPanel build 10.8.2-RELEASE 119 and Theme cPanel X v2.5.0

    Email setup:
    I have an email acount called email1@mysite.com
    I have a forwarder set up in the Mail Manager that forwards email1@mysite.com to email2@mysite.com.

    What I am trying to do:
    I want to filter all the email that I receive from email1@mysite.com, and send it to my spam folder

    What I did:
    I clicked on Filters in the Horde menu.
    I create a Filter Rule
    I selected "To" contains "email1@mysite.com
    I chose Do this: Deliver to folder: spam
    I clicked Apply Rule - the green check mark shows the rule is enabled, the rule is the first one in the list
    I sent a test mail from one of my mail accounts to email1@mysite.com

    What happened:
    The email appeared in the inbox of email2@mysite.com, and did not get delivered to the spam folder. It appeared the Filter was not workingl.

    Could anyone help me please figure out what I have done wrong?
    Thank you very much for your help.
     
  2. TheBob

    TheBob Registered

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    Hello,

    Did you ever find an answer to your question? If so, can you share??

    Thank you
     
  3. cpanelinfoseeker

    cpanelinfoseeker Well-Known Member

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    The forward option will forward the email before the spam check will even see it.
    Ron
     
  4. barryjacq2

    barryjacq2 Registered

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    top level and sub level mail accounts

    I found out that the filter was working at the top level of the mail account, but not for any of the accounts underneath it. I could not find a way to filter emails to accounts underneath the top level account. I did not try logging in in each of the sub accounts to see if that would work.
     
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