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SOLVED Horde filters not auto applying - filter preferences missing

Discussion in 'E-mail Discussion' started by ksechrist, May 22, 2019.

  1. ksechrist

    ksechrist Active Member

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    Horde groupmail 5.2.22
    Users can create filters, but must go to Mail > Filters and click apply EVERY TIME for them to work.

    When users go to Preferences > Filters, there are NO options - it just says "There are no preferences available for this application."

    While digging around looking for configuration options, it LOOKS like horde is installed to work with php 7.2, but I'm not using 7.2 for any of the websites (it's not available as an option in cpanel - cpanel jumps from 7.1 to 7.3) - could this be the problem?

    Or any other ideas? Filters that have to be manually applied each time aren't much help!
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    We suggest you use the cPanel email filters UI for this functionality - from Horde nothing more than Whitelist/Blacklist should be filterable though this can all be managed from within the email filters in cPanel as well. Your email users can access this interface by going to the dropdown by their email account name in the top right hand corner of the email screen and selecting Email Filters.

    cPanel's internal php is PHP 7.2 which is what horde is using, this is separate from the php that is installed for your sites to use.
     
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  3. ksechrist

    ksechrist Active Member

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    THANK YOU LAUREN! I never clicked this because I mistakenly believed it went to the same place. I bet this works!
     
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  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Happy to help, let us know how it works out for you!
     
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  5. ksechrist

    ksechrist Active Member

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    Tada! It worked!
    Thanks again Lauren!
     
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  6. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    I'm glad to hear it! Thanks for letting us know :)
     
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