horde groupware 5.1.1 not showing mails in inbox

PPNSteve

Well-Known Member
Mar 13, 2003
426
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Somewhere in Ilex Forest
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Twitter
So I noticed one of my domains has a bunch of spam routed to the default account email box and wanted to delete it. So as per normal I load up webmail and horde.

To my surprise horde is not showing any of the inbox just says: "There are no messages in this mailbox"

It also loads with no mailboxes showing:
/http://media.ppnstudio.com/images/horde_screen01.png

How do we get the mail to a) display properly and b) how do I clear out or delete the content of folders?

thanks
 
Last edited:

PPNSteve

Well-Known Member
Mar 13, 2003
426
12
168
Somewhere in Ilex Forest
cPanel Access Level
Root Administrator
Twitter
IF it is browser related (Firefox latest release) then there is indeed a problem. The page when loaded stays that why (as shown in the screen image) no matter how long it "loads" or if you refresh / reload it.

I'm also seeing an error message that the (imap) server terminated the connection expectantly.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,267
463
To update, this was the result of a corrupted dovecot-uidlist file in the account's mail directory. This file was moved out of the way so it could be regenerated. Email now loads as expected.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,267
463
I have the same problem but on this server we still have Courier installed. How can we solve this? A ticket is already openend -> 4831935
To update, it looks like this was a separate issue as it was resolved by resetting the folder navigation preference in Horde.

Thank you.